Neha Singh
Regional Key Accounts
Bengaluru,KA
Summary
Dynamic Key Account Manager with experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
Overview
1
1
Language
4
4
Certifications
18
18
years of post-secondary education
1
1
year of professional experience
Work History
Key Account Executive
PhonePe
Bangalore, Karnataka
06.2020 - Current
- Merchant Acquisition, Account Management, Competition Mapping Sales of Value Added Service and Creating Campaigns across Categories as per client requirements.
- Selling revenue products through various products available.
- Managing transactions for Major Retail Chains & Standalone Stores in Bangalore across all Business Verticals ranging from Food & Beverages, Healthcare & Wellness, Retail & Shopping, Hospitality, Service & Utilities, Essentials, etc.
- Mentoring & Training New Joiner, explaining them the SOP of Key Accounts and also helping them navigate through the system.
- New Client Acquisition and Business Expansion Maintaining Relationship with the existing clients Negotiating in terms of Agreement and Closing Sales.
- Analyzing Client requirement and product positioning for upselling.
- Consistently achieved top ranking in revenue and profit growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
HR IT Recruiter (Internship)
ICS Consultancy Services
Bangalore, Karnataka
05.2019 - 07.2019
- Worked on ATS (applicant tracking system)
- Recruited candidate for Fortune Global 500 Company
- Doing research on various technologies and preparing reports
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Onboarded new hires and set up training.
- Wrote and posted technical job descriptions
- Sourced and selected applicants for technical positions within company.
- Referred candidate resumes to customer account managers for evaluation and submission.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
Education
MBA - Marketing and HR
Indus Business Academy
Bangalore 06.2018 - 05.2020
B.Com( Hons) - Commerce
Shree Shree Lakshmi Narayan Trust Mahila Mahavidalaya
Dhanbad 08.2014 - 06.2017
ISC -
Carmel School
Digwadih 04.2012 - 03.2014
De-Nobili School
Sindri 03.2001 - 04.2012
Skills
Key account management
Services optimization
Relationship selling
Strong in Public Relations & Communications, Event Organizing & Management
Team Work & Team Management
Accomplishments
- Collaborated with team of 10 in the development of Brand awareness in premium area of Bangalore.
- Resolved product issue through consumer testing.
- Recognized for outstanding performance and contribution towards Alpha Achievers League.
- Regional Winner of "King of the Ring Contest" held Nationally.
Certification
Key account management
Timeline
Key account management
05-2021
Cold Calling Business Leaders
05-2021
Selling with Empathy during Uncertain Times
05-2021
Key Account Executive
PhonePe
06.2020 - Current
YES+ a Stress Management program in ART OF LIVING INTERNATIONAL CENTER, Bangalore
09-2019
HR IT Recruiter (Internship)
ICS Consultancy Services
05.2019 - 07.2019
MBA - Marketing and HR
Indus Business Academy
06.2018 - 05.2020
B.Com( Hons) - Commerce
Shree Shree Lakshmi Narayan Trust Mahila Mahavidalaya
08.2014 - 06.2017
ISC -
Carmel School
04.2012 - 03.2014
De-Nobili School
03.2001 - 04.2012