Travelling, Reading & Adventures
Neha Singh
HR & Operations Manager
Noida
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
HR & Operations Manager
Gamma Team Inc.
10.2022 - Current
- Handling everyday Attendance Processes of the deputed officer on their site with dashboard & workforce management software like deputy
- Plan & execute proper training for new joiners in various department
- Client’s query of complaint addressing on a day-to-day basis & plan strategy to improve it
- Maintaining & updating application tracking system for new & existing database
- Planning & executing new hires, and application management through Indeed & Dice.com
- Monitoring the whole hiring process from the application to onboarding
- Maintaining work orders from clients to process appropriate scheduling of the officers
- Arranging time-to-time team meetings to discuss & follow up upcoming plan of actions
- Following up with the candidate’s documentation, Hiring Package, availability to join, US tax terms, C2C, W2, 1099, etc
- Managing employee grievances redressal, leave approvals & Employee Welfare management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
Manager-HRBP (US IT Recruitment)
Bluestar Technologies
05.2022 - 09.2022
- Handling end-to-end recruitment process, getting requirement from clients & processing the applicant pool
- Drafting & designing emails & Job description for candidates to be more informative & transparent to applicants
- Posting job requirements on leading job portals for the US market like Dice, Monster, Indeed
- Maintaining & updating application tracking system for new & existing database
- Database Management, Daily status update on candidate feedback/status
- Keeping & maintain existing employer’s & vendor’s database for job hotlist
- Maintaining NDA for vendors to collaborate for new job requirements for their consultants
- Keeping shortlisted candidates in regular follow-up until join
- Following up with their documentation, Visa Status, availability to join, US tax terms, C2C, W2, 1099 etc.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
HR Head
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2018 - 08.2019
- Handling Manpower Management, planning and executing the resume hunt & interview& Selection of the right candidate
- Managing Highly challenging tasks to fulfill the manpower within the time frame and within the budget & required skill set
- No experimentation is considered
- Establishing full team to open a new branch office, managing the branch team Training & observing the effects from time to time
- Decision-making to select the right candidate for our dealer end as well, to enhance the quality of employees & sales revenue
- Mass Hiring for sales dept/Contractual Employees for factory/ Technical Hiring
- Planning & managing Walk-ins for pool applicants
- Visited 25+ Management & Engineering Campus for hiring in Pan India, to choose versatile candidates
- Managing Employees, Joining Formalities, Orientation & Induction
- Vendor Approval, Supply observation & Bill Approval
- Planning new strategies to maintain discipline
- Organizing various activities & events for employees
- Payroll Management, Performance Management & Appraisal Management
- Employee counseling to maintain a healthy environment in the office
- Employee’s welfare management, organizing health camps in office
- Hands-on experience in Campus Hiring, Bulk Hiring, Employer Branding & Marketing, Talent Acquisition End to End Process.
HR & Operations Manager (India)
Alcor Solutions Inc.
08.2017 - 02.2018
- I worked as an HR Operations Manager for Alcor Solutions Inc
- Which was a start-up company in India My profile was multi-management there
- Being an Operations Manager I was responsible for all day-to-day activities of the India office, Managing Team’s Onboarding, Being a new joiner’s buddy, documentation verification approvals with third-party vendors, and meeting & finalizing new vendors
- Organizing meet-ups, the Best employee of the month, team lunch, outdoor activities for boosting team spirit, birthday celebrations
- Organizing special events of festive seasons, games, quizzes, creative writing for the company, organizing brainstorming sessions
- I have handled manpower management for India & US, shortlisting of the IT/Non IT candidates & forward their profiles to the director(shared services) Managing visa formalities, joining bonus
- At Alcor, I was managing time office through service now shared services portal, maintaining datasheet for all Indian employees, leaves, working hours, overtime, comp-off, and working from home
- Maintaining data of new joiners in our portal’s repository
- Being the first point of contact for any salary-related grievances, tax deductions or leave deductions.
HR Manager
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2014 - 07.2017
- Handling Manpower Management, planning and executing the resume hunt & interview& Selection of right candidate
- Managing Highly challenging task to fulfill the manpower within time frame and within the budget & required skill set
- No experimentation is considered
- Establishing full team to open a new branch office, managing the branch team Training & observing the effects time to time
- Decision making to select right candidate for our dealer end as well, to enhance the quality of employees & sales revenue
- Mass Hiring for sales dept/Contractual Employees for factory/ Technical Hiring
- Planning & managing Walk-ins for pool applicants
- Visited 25+ Management & Engineering Campus for hiring in Pan India, to choose versatile candidates
- Managing Employees, Joining Formalities, Orientation & Induction
- Vendor Approval, Supply observation & Bill Approval
- Planning new strategies to maintain discipline
- Organizing various activities & events for employees
- Payroll management, Performance Management & Appraisal Management
- Employee counseling to maintain healthy environment in office
- Employee’s welfare management, organizing health camps in office.
Asst.Manager HR-Recruitment
Voivo InfoTech Pvt. Ltd.
02.2013 - 05.2014
- Works on job requisitions, searches database, posts ads, shortlists CVs, takes telephonic interviews, face-to-face interviews, followed by a salary negotiation
- Generating, segregating, and maintaining a database of candidates and using it when required
- Coordinating induction and orientation of the new joiners
- Organizing monthly HR meet for the employees which mainly contains employee concerns, and management games to achieve better teamwork, and productivity and avoid interdepartmental rivalry
- Identified, planned, executed, monitored, and improvised different training programs for the employees
- To train employees on writing, presentation, and communication skills, personal, human, management, and professional skills, team building, and time management
- Coordinated with various regional offices for organizing recruitment and training
- Preparing offer letters, joining formalities, and personal files for the new joiners
- Attrition and retention management
- Completing all the formalities in case of resignation
- Use job portals, references, and internal databases, to shortlist candidates.
Marketing Consultant
SMS Country Networks Pvt. Ltd/160by2.com
03.2009 - 12.2012
- SMS Country is a leading bulk SMS promotion company, its one of the sister concern companies 160by2.com was India’s first internet company in the private sector of free massaging service worldwide
- I started my career with SMS Country as a Marketing Consultant it was a campus selection
- After my training, I started handling clients directly, over achieved my monthly targets
- Visited my clients, and gave presentations of our services that lead to successful conversion rates
- Within six months’ time got higher responsibilities, and become the star salesperson of the month
- Did a campaign for times of India at the time of the Ayodhya verdict
- Did bulk SMS campaign for Anna Hazare anti-corruption strike
- Being my major specialization in Human resources, I got the opportunity to work with HR team regularly from the Delhi branch office, I shortlist and manage the applicant pool for the open position in the company, and coordinate with the branch head & HR in the head office in Hyderabad
- I coordinate with HR for the joining process of the new candidate, and coordinate for the new joiner’s orientation too
- Manage ongoing trainings, for pre sales team, creating & analyzing content as per the client’s business model
- Helped my client with 24x7 technical support, for the bulk sms campaign, software error, delivery delay, content creation, tracking data, promotional data sales.
Education
MBA - HR
Rai Business School
New Delhi07.2010
Bachelors - Science - Zoology
A.N.D Degree College
Intermediate - Science
PDK Girls Inter College
Skills
RecruitmentOperations ManagementInduction & OrientationEmployee WelfareMS- Office 365InternetNetworking
Employee Onboarding
Payroll Administration
New Employee Orientation
Succession Planning
Benefits Administration
Staff Management
Employee Engagement
Employee Relations
Performance Assessment
Training Development
Certification
EMDP HR Certification Course, IIM Rohtak, 2019
Social Links
http://in.linkedin.com/in/nehasingh1, decentneha21, singhnehan, singhnehan0125@gmail.com, singhnehan@hotmail.com
References
Available on request
Accomplishments
- Supervised team of 50 staff members.
- Collaborated with IT team in the development of ERP and its implementation
- Achieved positive result by introducing ERP for day to day employee management tasks.
Interests
Timeline
HR & Operations Manager
Gamma Team Inc.
10.2022 - Current
Manager-HRBP (US IT Recruitment)
Bluestar Technologies
05.2022 - 09.2022
HR Head
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2018 - 08.2019
HR & Operations Manager (India)
Alcor Solutions Inc.
08.2017 - 02.2018
HR Manager
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2014 - 07.2017
Asst.Manager HR-Recruitment
Voivo InfoTech Pvt. Ltd.
02.2013 - 05.2014
Marketing Consultant
SMS Country Networks Pvt. Ltd/160by2.com
03.2009 - 12.2012
MBA - HR
Rai Business School
Bachelors - Science - Zoology
A.N.D Degree College
Intermediate - Science
PDK Girls Inter College