Travelling, Reading & Adventures
Neha Singh
HR & Operations Manager
Noida
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
HR & Operations Manager
Gamma Team Inc.
10.2022 - Current
- Handling everyday Attendance Processes of the deputed officer on their site with dashboard & workforce management software like deputy
- Plan & execute proper training for new joiners in various department
- Client’s query of complaint addressing on a day-to-day basis & plan strategy to improve it
- Maintaining & updating application tracking system for new & existing database
- Planning & executing new hires, and application management through Indeed & Dice.com
- Monitoring the whole hiring process from the application to onboarding
- Maintaining work orders from clients to process appropriate scheduling of the officers
- Arranging time-to-time team meetings to discuss & follow up upcoming plan of actions
- Following up with the candidate’s documentation, Hiring Package, availability to join, US tax terms, C2C, W2, 1099, etc
- Managing employee grievances redressal, leave approvals & Employee Welfare management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
Manager-HRBP (US IT Recruitment)
Bluestar Technologies
05.2022 - 09.2022
- Handling end-to-end recruitment process, getting requirement from clients & processing the applicant pool
- Drafting & designing emails & Job description for candidates to be more informative & transparent to applicants
- Posting job requirements on leading job portals for the US market like Dice, Monster, Indeed
- Maintaining & updating application tracking system for new & existing database
- Database Management, Daily status update on candidate feedback/status
- Keeping & maintain existing employer’s & vendor’s database for job hotlist
- Maintaining NDA for vendors to collaborate for new job requirements for their consultants
- Keeping shortlisted candidates in regular follow-up until join
- Following up with their documentation, Visa Status, availability to join, US tax terms, C2C, W2, 1099 etc.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
HR Head
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2018 - 08.2019
- Handling Manpower Management, planning and executing the resume hunt & interview& Selection of the right candidate
- Managing Highly challenging tasks to fulfill the manpower within the time frame and within the budget & required skill set
- No experimentation is considered
- Establishing full team to open a new branch office, managing the branch team Training & observing the effects from time to time
- Decision-making to select the right candidate for our dealer end as well, to enhance the quality of employees & sales revenue
- Mass Hiring for sales dept/Contractual Employees for factory/ Technical Hiring
- Planning & managing Walk-ins for pool applicants
- Visited 25+ Management & Engineering Campus for hiring in Pan India, to choose versatile candidates
- Managing Employees, Joining Formalities, Orientation & Induction
- Vendor Approval, Supply observation & Bill Approval
- Planning new strategies to maintain discipline
- Organizing various activities & events for employees
- Payroll Management, Performance Management & Appraisal Management
- Employee counseling to maintain a healthy environment in the office
- Employee’s welfare management, organizing health camps in office
- Hands-on experience in Campus Hiring, Bulk Hiring, Employer Branding & Marketing, Talent Acquisition End to End Process.
HR & Operations Manager (India)
Alcor Solutions Inc.
08.2017 - 02.2018
- I worked as an HR Operations Manager for Alcor Solutions Inc
- Which was a start-up company in India My profile was multi-management there
- Being an Operations Manager I was responsible for all day-to-day activities of the India office, Managing Team’s Onboarding, Being a new joiner’s buddy, documentation verification approvals with third-party vendors, and meeting & finalizing new vendors
- Organizing meet-ups, the Best employee of the month, team lunch, outdoor activities for boosting team spirit, birthday celebrations
- Organizing special events of festive seasons, games, quizzes, creative writing for the company, organizing brainstorming sessions
- I have handled manpower management for India & US, shortlisting of the IT/Non IT candidates & forward their profiles to the director(shared services) Managing visa formalities, joining bonus
- At Alcor, I was managing time office through service now shared services portal, maintaining datasheet for all Indian employees, leaves, working hours, overtime, comp-off, and working from home
- Maintaining data of new joiners in our portal’s repository
- Being the first point of contact for any salary-related grievances, tax deductions or leave deductions.
HR Manager
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2014 - 07.2017
- Handling Manpower Management, planning and executing the resume hunt & interview& Selection of right candidate
- Managing Highly challenging task to fulfill the manpower within time frame and within the budget & required skill set
- No experimentation is considered
- Establishing full team to open a new branch office, managing the branch team Training & observing the effects time to time
- Decision making to select right candidate for our dealer end as well, to enhance the quality of employees & sales revenue
- Mass Hiring for sales dept/Contractual Employees for factory/ Technical Hiring
- Planning & managing Walk-ins for pool applicants
- Visited 25+ Management & Engineering Campus for hiring in Pan India, to choose versatile candidates
- Managing Employees, Joining Formalities, Orientation & Induction
- Vendor Approval, Supply observation & Bill Approval
- Planning new strategies to maintain discipline
- Organizing various activities & events for employees
- Payroll management, Performance Management & Appraisal Management
- Employee counseling to maintain healthy environment in office
- Employee’s welfare management, organizing health camps in office.
Asst.Manager HR-Recruitment
Voivo InfoTech Pvt. Ltd.
02.2013 - 05.2014
- Works on job requisitions, searches database, posts ads, shortlists CVs, takes telephonic interviews, face-to-face interviews, followed by a salary negotiation
- Generating, segregating, and maintaining a database of candidates and using it when required
- Coordinating induction and orientation of the new joiners
- Organizing monthly HR meet for the employees which mainly contains employee concerns, and management games to achieve better teamwork, and productivity and avoid interdepartmental rivalry
- Identified, planned, executed, monitored, and improvised different training programs for the employees
- To train employees on writing, presentation, and communication skills, personal, human, management, and professional skills, team building, and time management
- Coordinated with various regional offices for organizing recruitment and training
- Preparing offer letters, joining formalities, and personal files for the new joiners
- Attrition and retention management
- Completing all the formalities in case of resignation
- Use job portals, references, and internal databases, to shortlist candidates.
Marketing Consultant
SMS Country Networks Pvt. Ltd/160by2.com
03.2009 - 12.2012
- SMS Country is a leading bulk SMS promotion company, its one of the sister concern companies 160by2.com was India’s first internet company in the private sector of free massaging service worldwide
- I started my career with SMS Country as a Marketing Consultant it was a campus selection
- After my training, I started handling clients directly, over achieved my monthly targets
- Visited my clients, and gave presentations of our services that lead to successful conversion rates
- Within six months’ time got higher responsibilities, and become the star salesperson of the month
- Did a campaign for times of India at the time of the Ayodhya verdict
- Did bulk SMS campaign for Anna Hazare anti-corruption strike
- Being my major specialization in Human resources, I got the opportunity to work with HR team regularly from the Delhi branch office, I shortlist and manage the applicant pool for the open position in the company, and coordinate with the branch head & HR in the head office in Hyderabad
- I coordinate with HR for the joining process of the new candidate, and coordinate for the new joiner’s orientation too
- Manage ongoing trainings, for pre sales team, creating & analyzing content as per the client’s business model
- Helped my client with 24x7 technical support, for the bulk sms campaign, software error, delivery delay, content creation, tracking data, promotional data sales.
Education
MBA - HR
Rai Business School
New Delhi07.2010
Bachelors - Science - Zoology
A.N.D Degree College
Intermediate - Science
PDK Girls Inter College
Skills
Recruitmentundefined
Certification
EMDP HR Certification Course, IIM Rohtak, 2019
Social Links
http://in.linkedin.com/in/nehasingh1, decentneha21, singhnehan, singhnehan0125@gmail.com, singhnehan@hotmail.com
References
Available on request
Accomplishments
- Supervised team of 50 staff members.
- Collaborated with IT team in the development of ERP and its implementation
- Achieved positive result by introducing ERP for day to day employee management tasks.
Interests
Timeline
HR & Operations Manager
Gamma Team Inc.
10.2022 - Current
Manager-HRBP (US IT Recruitment)
Bluestar Technologies
05.2022 - 09.2022
HR Head
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2018 - 08.2019
HR & Operations Manager (India)
Alcor Solutions Inc.
08.2017 - 02.2018
HR Manager
GSP Power Projects (GOEM of Mahindra & Mahindra)
06.2014 - 07.2017
Asst.Manager HR-Recruitment
Voivo InfoTech Pvt. Ltd.
02.2013 - 05.2014
Marketing Consultant
SMS Country Networks Pvt. Ltd/160by2.com
03.2009 - 12.2012
MBA - HR
Rai Business School
Bachelors - Science - Zoology
A.N.D Degree College
Intermediate - Science
PDK Girls Inter College
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