NEHA SINGH
Jaipur
Summary
Results-driven eCommerce professional with over 10 years of experience in product display and compliance. Proven track record in managing product listings, performing comprehensive catalogue audits, and optimizing inventory system integrations. Strong collaboration with vendors and adherence to legal compliance standards, combined with analytical skills that leverage customer insights for substantial sales growth. Proficient in Excel, Google Analytics, and Inventory Management Systems, aiming to drive innovation within the Indian eCommerce landscape.
Overview
15
15
years of professional experience
Work History
Product Display and Compliance Specialist
Nordstrom.com
Los Angeles
07.2019 - 04.2024
- Maintained up-to-date product information to enhance user navigation and experience.
- Performed consistent catalog audits, ensuring data accuracy, and resolved any discrepancies.
- Partnered with vendors to obtain accurate product details, address sizing and pricing issues, and create 100+ vendor-specific size charts.
- Collaborated with IT to enhance catalog and inventory system integration, boosting data flow and operational efficiency.
- Ensured compliance with legal and regulatory standards for beauty products, and conducted fit testing for women's and kids' apparel, reducing return rates to 20%.
- Conducted analysis of customer reviews, addressed vendor inquiries, and enhanced overall customer experience. Boosted sale for kids and women's apparel by 15%.
- Created comprehensive training guides for new hires on catalog management processes.
Merchandise Specialist
Nordstrom.com
Los Angeles
07.2016 - 03.2018
- Managed and organized data from buying offices for item setup within the merchandising platform.
- Collaborated with buyers to address discrepancies in item setup.
- Orchestrated vendor and warehouse cooperation to guarantee prompt product availability.
- Verified alignment of product attributes with established company standards for consistency.
Purchase Order Associate
Nordstrom.com
Los Angeles
10.2015 - 06.2016
- Delivered essential administrative and operational support across multiple departments.
- Edited purchase orders, working with cross-functional teams to ensure accurate product data.
- Worked closely with vendor setup team to fix issues, maintaining accurate data records.
- Leveraged SharePoint, Requester, FMP, and GP Dynamics to create reports and resolved PO discrepancies.
Buying and Sales Coordinator
OGAAN India Pvt. Ltd.
New Delhi
01.2011 - 03.2013
- Analyzed sales data, generated reports to predict trends, and monitored sales performances.
- Supervised Open to Buy (OTB) chart; coordinated with buyers and vendors.
- Facilitated staff meetings and training workshops, boosting sales by 10% through enhanced product understanding.
- Generated actionable insights by reviewing feedback and optimizing product adjustments with vendor partnerships.
- Developed compelling visual setups, leading to a 20% rise in sales.
Assistant Designer
Royal Rajwada
New Delhi
08.2009 - 12.2010
- Researched trends to guide design strategy, emphasizing fabric, color, and silhouette advancements.
- Supervised 30 embroiderers and 15 sewers while maintaining high-quality production standards.
- Partnered with diverse teams to develop detailed design briefs.
- Bridged gaps between sales and production teams to maintain alignment with deadlines.
- Created comprehensive collection of textile samples for mass production support.
- Helped head designer with costing and ensured budget compliance.
Internship
Madan Trading Company
Faridabad
05.2009 - 06.2009
- Enhanced knowledge of mass producing garments for companies such as Mango, Zara, and Pramod.
- Assisted the Head Merchandiser in order sampling, preparing line sheets, and order sheets.
- Assisted in photo shoots, producing promotional visual content.
- Documented embroidery designs, fabrics, and trim samples in detail.
- Maintained positive working relationship with fellow staff and management.
Education
Certificate of Achievement - Fashion Merchandising
Santa Monica College
California, U.S.06.2015
Bachelor of Science - Fashion Design and Technology
DIA Institute of Management Studies
Noida, India12.2009
High School Diploma -
D.A.V. Public School
12.2006
Skills
- Microsoft Excel Proficiency
- Skilled in Word Processing
- PowerPoint
- Outlook
- Inventory Management Systems
- Google Analytics Data Analysis
- Shopify
- Tableau Dashboard Development
- Regulatory Compliance Research
- Compliance Monitoring
- Industry awareness
- Clear Written Communication
- Data Reporting Expertise
Awards
- Most Creative Collection Award, IMS-DIA College
- Academic Excellence Award, DIA College
- Outstanding Participation and Achievement Award, Santa Monica College
References
References available upon request.
Timeline
Product Display and Compliance Specialist
Nordstrom.com
07.2019 - 04.2024
Merchandise Specialist
Nordstrom.com
07.2016 - 03.2018
Purchase Order Associate
Nordstrom.com
10.2015 - 06.2016
Buying and Sales Coordinator
OGAAN India Pvt. Ltd.
01.2011 - 03.2013
Assistant Designer
Royal Rajwada
08.2009 - 12.2010
Internship
Madan Trading Company
05.2009 - 06.2009
Certificate of Achievement - Fashion Merchandising
Santa Monica College
Bachelor of Science - Fashion Design and Technology
DIA Institute of Management Studies
High School Diploma -
D.A.V. Public School
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