Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Description
Software
Timeline
Generic
Neha Singh

Neha Singh

Quality Engineering Analyst
Noida

Summary

Methodical Quality Engineer experienced in software development processes, project management methodologies and optimal testing strategies. Adding value to team and organization by providing in- depth quality assurance support with defect management and logging skills to produce exceptional products deliverables on committed timelines. Moreover, Open and clear communicator with good multi- tasking skills, organized nature and keeps strong attention in requirements/details.

Quality assurance professional with proven track record in software testing and quality control. Adept at identifying issues, implementing solutions, and streamlining workflows to enhance product reliability. Strong emphasis on teamwork, adaptability, and delivering consistent results. Skilled in test automation, bug tracking, and documentation, ensuring high standards in every project.

Overview

6
6
years of professional experience
2
2
Languages

Work History

QA Analyst

Infosys Technologies
02.2022 - Current
  • Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
  • Improved software quality by executing thorough test plans and identifying defects before release.
  • Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
  • Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
  • Evaluated emerging trends and technologies in the QA field, incorporating innovative tools where appropriate to enhance team capabilities.
  • Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.
  • Supported timely project completion through efficient prioritization and execution of test tasks.
  • Mitigated risk in software releases by consistently detecting critical defects during the testing phase.
  • Maintained robust documentation of test results, providing valuable insights for future development efforts.
  • Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
  • Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
  • Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
  • Enhanced product performance by conducting comprehensive regression testing on new updates.
  • Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.
  • Encouraged adoption of best practices among team members, leading workshops and training sessions on relevant topics.
  • Leveraged root cause analysis techniques to identify recurring issues and drive long-term solutions within the development process.
  • Ensured compliance with regulatory requirements through diligent validation and verification of software functionality.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Developed and maintained defect databases for known issues.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Incorporated delivery requirements into planning of testing schedules.
  • Advised developers on problems with databases, performance and other issues.
  • Documented testing procedures for developers and future testing use.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Analyzed quality and performance data to support operational decision-making.
  • Developed and maintained quality assurance procedure documentation.
  • Boosted customer satisfaction by ensuring high-quality user experiences through rigorous usability testing.

Associate QA

Global Upside
07.2019 - 02.2022
  • Company Overview: Global Upside is a leading organization to provide Accounting and Payroll solution.
  • Analyzing business requirement document and work closely with the test team in reviewing and clarifying functional aspects of the requirement.
  • Developing and executing test cases that will verify/validate the delivered applications meets all requirements.
  • Carry out regression testing of fixed bugs and for new release.
  • Presented demo of new deployments to clients/business in sprint review meeting.
  • Preparing requirement traceability matrices to ensure requirement coverage.
  • Detecting defects & classifying them based on severity and priority and managing them on project management tool using JIRA in comprehensive manner.
  • To execute prepared test cases across both web platform and mobile application in staging or production environment after deployment.
  • Preparation of Test sign off document with test results.
  • Validation of data captured in backend with help of SQL.
  • Understanding Project requirements and develop and execution of Test cases and Scenarios.
  • Responsible for Regression, Retesting, Functional Testing, & Compatibility testing.
  • Bug Logging and Verification and prepare test summary report.
  • Available for Web, Android and IOS platform.
  • Global Upside is a leading organization to provide Accounting and Payroll solution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

QA Analyst

MyZeal IT Solution
03.2019 - 07.2019
  • The Rotriplan App is an app where users can create their own trips and can select the way points. Users can share the feeds on the trip and can marked it public and private.
  • Improved software quality by executing thorough test plans and identifying defects before release.
  • Supported timely project completion through efficient prioritization and execution of test tasks.
  • Evaluated emerging trends and technologies in the QA field, incorporating innovative tools where appropriate to enhance team capabilities.
  • Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
  • Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
  • Developed and maintained quality assurance procedure documentation.
  • Analyzed quality and performance data to support operational decision-making.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Developed and maintained defect databases for known issues.
  • Built automated test scripts to handle repetitive software testing work.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.

Education

B.Tech - Electronics and Communication Engineering

PSIT
Kanpur, UP
07.2014 - 2018.07

Skills

    Functional Testing

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Personal Information

  • Date of Birth: 11/23/96
  • Marital Status: Married

Description

  • Global Upside is a leading organization to provide Accounting and Payroll solution. Analyzing business requirement document and work closely with the test team in reviewing and clarifying functional aspects of the requirement.
  • Developing and executing test cases that will verify/validate the delivered applications meets all requirements.
  • Carry out regression testing of fixed bugs and for new release.
  • Presented demo of new deployments to clients/business in sprint review meeting.
  • Preparing requirement traceability matrices to ensure requirement coverage.
  • Detecting defects & classifying them based on severity and priority and managing them on project management tool using JIRA in comprehensive manner.
  • To execute prepared test cases across both web platform and mobile application in staging or production environment after deployment.
  • Preparation of Test sign off document with test results.
  • Validation of data captured in backend with help of SQL.
  • Understanding Project requirements and develop and execution of Test cases and Scenarios.
  • Responsible for Regression, Retesting, Functional Testing, & Compatibility testing.
  • Bug Logging and Verification and prepare test summary report.
  • Available for Web, Android and IOS platform.
  • MIHI is human capital management tool used for time and benefits management. It is a unique HCM solution where country-specific labor, HR, benefits, & data privacy requirements are pre-built to keep you compliant with local laws while giving your employees a robust self-service tool to manage leave, time and attendance, & more.
  • The Rotriplan App is an app where users can create their own trips and can select the way points. Users can share the feeds on the trip and can marked it public and private.

Software

ALM

JIRA

Bugzilla

Microsoft Azure

Azure DevOps

Appium

Kafka

TMS

Timeline

QA Analyst

Infosys Technologies
02.2022 - Current

Associate QA

Global Upside
07.2019 - 02.2022

QA Analyst

MyZeal IT Solution
03.2019 - 07.2019

B.Tech - Electronics and Communication Engineering

PSIT
07.2014 - 2018.07
Neha SinghQuality Engineering Analyst