NEHA SINGH
New Delhi
Summary
A result driven professional with 9 years of diverse experience in Banking sector & Hospitality industry Abilities to enhance the operations & Sales and accept challenging targets & achieving them successfully. Possess good analytical, interpersonal, relationship building skills with ability in establishing quality systems and procedure. Recognized for keen ability to complete goals within bound timeline, increase efficiency.
Overview
10
10
years of professional experience
Work History
PRIORITY REALTIONSHIP MANAGER
Kotak Mahindra Bank
Bangalore
03.2024 - Current
- Relationship Development
- Building and nurturing relationships with HNI (new and existing) customers through services and proactive communication to determine both liabilities (savings, deposits) and commercial assets (loans, credit facilities) requirements.
- Act as a primary point of contact for clients, ensuring their needs are met, and expectations are exceeded.
- Sales and Business Development
- Planning and executing sales initiatives for new products to further expand the banking relationship.
- Generate business actions across liabilities, assets, and fee-based products to achieve revenue and client growth goals.
- Risk Management
- Understanding and managing client risk profiles, complying with KYC/SEBI regulations.
- Collaboration and coordination
- Coordinating with other departments and group companies to provide seamless access to products and services.
CBG REALTIONSHIP MANAGER
Axis Bank Ltd
New Delhi
01.2021 - 03.2024
- Portfolio Management and Acquisition
- Existing to Bank book management, keeping the current books high with % increase on monthly basis, while also actively seeking new clients within their target segment.
- Portfolio Deepening and Cross-Selling.
- Enrich relationships and garner higher wallet share through customer engagement activities, and increase customer stickiness by offering corporate banking products, like tax payment, internet banking, trade products, CMS, etc.
- International Trade and Working Capital
- Deepening the existing relationships by providing them with corporate solutions like international trade and forex, CMS, and SME loans. Promote all segments of the business economy, SBB, and SME for the expansion of working capital and channel financing.
- Customer Satisfaction and Retention.
- Provide professional customer services to achieve a high percentage of customer satisfaction & retention.
Junior Manager
Manikaran Power Limited
New Delhi
07.2020 - 12.2020
- Worked as Junior Manager in CRM & Leasing
SALES EXECUTIVE - Corporate Room Sales
Pullman & Novotel Hotels
New Delhi
04.2018 - 07.2020
HR & Project Executive
Pullman & Novotel Hotels
New Delhi
01.2016 - 03.2018
- Company Overview: New Delhi
- New Delhi
HR Recruiter
HR Bloc Consulting
New Delhi
08.2015 - 12.2015
Education
Master of Business Administration - Human Resources
Guru Gobind Singh Indraprastha University
01.2015
Bachelor of Arts - Economics & IT
University of Delhi
01.2012
Skills
- Relationship management
- Sales strategy
- Risk management
- Client acquisition
- Portfolio management
- Customer engagement
Languages
- English
- Hindi
Personal Information
- Date of Birth: 08/07/90
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
PRIORITY REALTIONSHIP MANAGER
Kotak Mahindra Bank
03.2024 - Current
CBG REALTIONSHIP MANAGER
Axis Bank Ltd
01.2021 - 03.2024
Junior Manager
Manikaran Power Limited
07.2020 - 12.2020
SALES EXECUTIVE - Corporate Room Sales
Pullman & Novotel Hotels
04.2018 - 07.2020
HR & Project Executive
Pullman & Novotel Hotels
01.2016 - 03.2018
HR Recruiter
HR Bloc Consulting
08.2015 - 12.2015
Master of Business Administration - Human Resources
Guru Gobind Singh Indraprastha University
Bachelor of Arts - Economics & IT
University of Delhi
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