Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neha Singh

Summary

Detailed Client Service Associate known for having great organizational skills as well as communicational skills.. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Presently, working as an IELTS Trainer known for maintaining high productivity and efficiently completing tasks. Specialize in curriculum development, student engagement strategies, and performance assessment to improve language proficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IELTS Trainer

Ufaber
07.2025 - Current
  • Designed engaging lesson plans for IELTS preparation courses.
  • Facilitated interactive classroom sessions to enhance student participation.
  • Assessed student progress through regular quizzes and practice tests.

Client Service Manager

Indusind Bank
Visakhapatnam
04.2013 - 08.2016

* Act as a primary contact for client queries.

* Build and maintain strong relationships with individual and business clients.

* Understand clients' financial needs, and provide tailored banking solutions.

  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Sales Manager's Assistant

Bajaj Allianz Life Insurance
Kochi
09.2011 - 02.2013
  • Supported sales team by preparing client presentations and marketing materials.
  • Assisted in managing customer inquiries and resolving issues promptly.
  • Collaborated with marketing team to develop promotional campaigns for product launches.

Cash Teller

HDFC bank
04.2009 - 03.2011
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Operated cash register to process customer transactions accurately and efficiently.

Education

MBA - Human Resources

DAV PUBLIC SCHOOL,
Ranchi, Jharkhand
03-2009

Skills

  • Client relationship management
  • Financial analysis
  • Product knowledge
  • Sales strategy
  • Customer service
  • Adaptive learning strategies
  • Presentation skills

Certification

  • Have successfully completed course as IELTS Trainer .
  • Have taken online classes for students appearing for IELTS exam.

Timeline

IELTS Trainer

Ufaber
07.2025 - Current

Client Service Manager

Indusind Bank
04.2013 - 08.2016

Sales Manager's Assistant

Bajaj Allianz Life Insurance
09.2011 - 02.2013

Cash Teller

HDFC bank
04.2009 - 03.2011

MBA - Human Resources

DAV PUBLIC SCHOOL,
Neha Singh