Neha Singh
Banking Operations
Jodhpur
Summary
Results-driven banking operations professional with 2 years of experience specializing in KYC/AML compliance, portfolio management, and risk assessment.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Operations Manager
ICICI BANK
02.2023 - Current
- Supported KYC processes for prospective and existing customers.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Reduced the risk of money laundering by implementing robust KYC policies and procedures.
- Delivered top-notch customer service experiences that reinforced trust between the bank and its business customers.
- Collaborated with credit analysts to expedite loan approvals, ensuring timely access to funds for clients.
- Established strong working relationships with internal departments, streamlining processes and enhancing overall efficiency in serving business banking clientele.
Education
PGDB - Banking And Finance
ICICI Manipal Academy
Bengaluru, India 04.2001 -
Bachelor of Science - PCM
Jnvu Jodhpur
Jodhpur India 04.2001 -
Senior Secondary Education - PCM
Kendriya Vidyalaya
Jodhpur, India 04.2001 -
Skills
Risk Analysis and Management
Document Verification and Validation
Excellent Communication
KYC and AML Compliance
Active Listening
Written Communication
Team Collaboration
Client focused approach
Presentation and Reporting Skills
Certification
NISM
Timeline
NISM
04-2023
Operations Manager
ICICI BANK
02.2023 - Current
PGDB - Banking And Finance
ICICI Manipal Academy
04.2001 -
Bachelor of Science - PCM
Jnvu Jodhpur
04.2001 -
Senior Secondary Education - PCM
Kendriya Vidyalaya
04.2001 -