Neha Taneja

Clients: Leading Agriculture Client (sustainable food ingredients), Indian Multinational pharmaceutical company & Major Banking Client ("The Bank")

• Served in hybrid roles across Business Analysis, Project Management, Test Management, Scrum Master, Dev Lead, and Offshore Lead to drive end-to-end delivery across multiple workstreams.
• Collaborated with business owners and clients to gather and refine requirements, define delivery approaches, and ensure complete scope alignment across US, Canada, and global teams.
• Created user stories, functional specifications, sprint plans, test plans, test strategies, effort estimates, and JIRA tasks while ensuring clear documentation and traceability.
• Led sprint ceremonies including planning, daily stand-ups, demos, retrospectives, and defect triage; partnered with Scrum Master and Product Owner to manage backlog and prioritize work.
• Managed offshore POD teams by assigning tasks, tracking deliverables, resolving blockers, and ensuring timely sprint execution and closure with 75%+ test/code coverage.
• Oversaw SIT and UAT end-to-end, including test planning, test case creation, execution, API testing, data mapping, regression cycles, defect management, and UAT sign-off.
• Reviewed and approved SIT/UAT test cases for multiple platforms, ensured adherence to QA best practices, and monitored progress through JIRA dashboards and defect metrics.
• Coordinated UAT requirements, led dry runs and walkthrough, and supported business users during testing to ensure readiness, quality, and compliance.
• Provided weekly and daily status reports, highlighted risks, managed dependencies, and ensured alignment with project goals and timelines.
• Prepared training materials and UAT kickoff decks, and guided clients throughout UAT execution by supporting issue resolution and ensuring continuous availability for users across different countries during their UAT sessions.
• Provided structured training, grooming, and continuous upskilling for new joiners and junior team members to enhance their capabilities.
• Led cross-training initiatives to prepare resources for multi-skill roles, enabling them to contribute effectively as both Business Analysts and Test Engineers across various opportunities.
• Performed peer reviews, ensured coding/testing standards, and collaborated with development, QA, and business teams to maintain high-quality delivery and governance.
• Actively contributed to campus hiring by interviewing and selecting suitable candidates, facilitating smooth onboarding, and delivering structured training, grooming sessions, and continuous guidance.
• Actively took part in Deloitte Impact Day to support underprivileged children and communities, creating meaningful experiences that helped them feel special, confident, and cared for.

Project- Company provides comprehensive waste and environmental services, including collection, recycling, and disposal, and is a major player in the recycling industry, especially in North America.

• Responsibilities:
• Defined and implemented end-to-end testing strategies, analyzed existing test strategies, performed gap analysis, and collaborated across teams to mature QA processes and best practices.
• Led the E2E QA team in developing and implementing standardized testing practices for consistent quality delivery.
• Performed UAT testing with different user personas to validate that the security model and functional requirements were met.
• Formulated the testing team and designed the testing plan from scratch to align with project goals.
• Created comprehensive test strategies, test plans, and effort estimations while monitoring test execution and overall QA progress.
• Defined testing approaches, managed defect reporting, maintained regression suites, and ensured accurate and complete test case coverage.
• Coordinated with stakeholders to ensure quality standards, risk management, and timely sign-off for UAT and overall project delivery.
• Served as Scrum Master by facilitating sprint planning, daily stand-ups, sprint demos, and retrospectives to ensure team alignment, transparency, and timely delivery.
• Tracked sprint progress, identified and removed blockers, and collaborated with Product Owners to prioritize backlog items and improve team productivity.

Client: Experience across insurance & financial services, investment research & analytics, media & entertainment, and energy & utilities domains.

Responsibilities:

• Collaborated closely with application and business owners to gather requirements for application data archival.
• Created Functional Specification documents used by the engineering team and Data Custodians for accurate implementation.
• Coordinated with multiple teams to successfully abstract, archive, and manage application data.
• Responsible for requirement gathering and alignment across multiple regions, including the US and Canada.
• Created and executed test cases to validate data archival processes and ensure functional accuracy.
• Managed defect identification, logging, tracking, and resolution in collaboration with development teams.
• Performed data validation, regression testing, and impact analysis to maintain data integrity during archival.
• Tracked and reported project issues, risks, and action items to ensure smooth execution and timely delivery.