Neha Thakur
Indirapuram
Summary
Experienced US Senior Healthcare Manager with Nine years of experience in Healthcare Staffing adept at establishing and managing teams to drive business growth. Specialized in setting up offshore operations and ensuring compliance with healthcare regulations. Proven track record in client relationship management, recruitment, and account planning. Proficient in handling teams for more than four years,knowledge of various hiring processes and familiar with a range of healthcare roles. Seeking a new role where organizational skills and dedication are valued.
Overview
10
10
years of professional experience
Work History
Delivery Manager
Talent Healthcare Services
Gurgaon
10.2024 - Current
- Built and maintained strong relationships with key clients: AYA, Sutter Health, Cedars-Sinai, Rightsourcing (Atlantic Health), Atrium, and Wellbe CA
- Led a team of 5–6 recruiters to deliver high-quality healthcare staffing solutions
- Served as the primary client liaison, addressing needs and resolving concerns promptly
- Interpreted client requirements to deliver customized staffing strategies
- Oversaw end-to-end recruitment for clinical roles, ensuring top talent placement
- Collaborated with recruiters to source, screen, and interview candidates per client standards
- Maintained a steady pipeline of pre-qualified healthcare professionals across specialties
- Tracked and monitored candidate performance post-placement to ensure client satisfaction
- Generated regular reports on key staffing metrics: fill rates, performance, and client feedback
Senior Recruitment Manager
Integrated Resources
06.2023 - 05.2024
- Demonstrated strong stakeholder management skills by collaborating with department leaders to create job descriptions, conducting interviews, and providing insightful recommendations
- Produced detailed reports on recruitment metrics, including cost-per-hire, time to fill, and source of hire, providing senior management with actionable insights and driving strategic decision-making
- Handling a team of five recruiters with clients like Children's Hospital of Oakland, Salina's, Centura Health, Kern Medical, Intermountain Healthcare, and working on positions like Registered Nurse, LPN, Medical Technologist, Surgical Technologist, Clinical Lab Scientist, CT Technologist.
- Monitored budgeting activities, including payroll, supplies, and costs.
- Internal Coordination:Collaborate with internal teams, including recruitment, HR, and operations, to ensure smooth execution of staffing solutions.
Provide feedback to internal teams regarding client needs, candidate performance, and service improvements. - Training and Development:Assist in the development and delivery of training programs for healthcare professionals, if applicable.
Stay updated on best practices and advancements in healthcare staffing to enhance service delivery.
- Ensured compliance with federal, state, and local regulations related to healthcare operations.
- Researched, identified and contacted potential candidates through various sources including job postings, social media and referrals.
- Developed and implemented recruitment strategies to attract the best talent.
Healthcare Analyst
Groww, Billionbrains Venture Ltd
08.2022 - 05.2023
- Utilized automated tools for data extraction and analysis
- Developed and maintained databases, performed data analysis, and prepared reports for management
- Collaborated with internal teams for process improvements and data governance strategies.
- Developed financial models to analyze data and identify potential risks.
Healthcare Account Manager
EA Team
05.2021 - 04.2022
- Accounts Planning-Building account planning a comprehensive account plan, which details key relationship required, the opportunities and the revenue expected from such opportunities ,as well as potential threats and weakness to be addressed.
- Responsibilities include full cycle recruitment, maintaining a thorough knowledge of business and client offerings, developing and implementing strategic plans to grow multiple client accounts located all over the United States, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.
- Building and maintaining effective long-term relationships with senior-level Program Managers, MSP Coordinators and Facility Managers by conducting regular status and strategy meetings to ensure value is delivered and expectations are met.
- Drafted proposals for new healthcare accounts and presented them to clients.
- Developed and implemented strategies to increase healthcare account base.
- Managed existing client relationships and provided customer service support.
Team Lead
Cavalier Workforce Pvt Ltd (US Tech Solutions)
04.2019 - 04.2021
- Managed client accounts including NYC, Henry Ford, Atrium Health, Montefiore, University Hospital, and more
- Ensure quality, quantity & turnaround time with the momentum of business through follow-up
- Interacted with clients' Hiring managers to gain a good understanding of their mission-critical, hard-to-fill positions from both technical and softskill requirements views and then provided a few highly screened, selected candidates for the hiring managers to review.
Senior Healthcare Recruiter
Opusing Information Services Pvt Ltd
04.2017 - 09.2018
- Handled end-to-end recruitment and staffing activities
- Worked with VMS from open to close requisition, initiated onboarding processes, and collaborated with clients.
Talent Acquisition Trainee
Cynet Systems
09.2016 - 04.2017
- Healthcare with responsibilities in end-to-end recruitment and staffing activities
- Interacted with clients' Hiring managers to gain a good understanding of their mission-critical, hard-to-fill positions from both technical and soft skill requirements views and then provided a few highly screened, selected candidates for the hiring managers to review.
CRM Executive
Proplarity
04.2015 - 04.2016
- Created, monitored and maintained reports on all aspects of the customer relationship management system.
- Developed and implemented CRM strategies to increase customer engagement.
Education
MBA - Data Science
D Y Patil
06-2024
B.Sc - Biotechnology
M.S. Ramaiah College
BangaloreBBA - HR
DY Patil University
MumbaiSkills
- Job Portals: Career Builder, Monster, Dice, Indeed, Nexxt,LinkedIn
- Team collaboration
- Client relationship management
- US Tax Terms: W2, 1099, C2C, Per Diem
- US Hiring Terms: H1B, GC, US Citizen,H4EAD
- ATS: JobDiva, Conrep, Ceipal
- Team Management,Account Planning,Service Delivery
- VMS: RightSourcing, FieldGlass, Medefis, Workforce, Focusone, Shiftwise, Wand, Peoplesoft, Stafferlink, Tri,Magnit,Wand,AHSA,AYA
- Positions : Clinical Nursing ,Allied Healthcare , Nursing ,Rehab positions ,Medical coder,Physicians ,Nurses,Pharmacists,Imaging ,Registered Nurse
- Clients :HWL,AYA,AHSA,Hackensack Meridian ,Medefis,Genesis ,Cross Country ,Carle Health ,Eisenhower,Salinas,Henryford,CHOP,Simplifier,NYCH ,Dr First Health ,Mount Sinai ,BJC,Baptist Memorial ,Atrium Health ,Montfeiore,Sutter Health ,Cedar Sinai ,Providence ,Atlantic Health,Wellbe
- Data analysis
- Training development
Timeline
Delivery Manager
Talent Healthcare Services
10.2024 - Current
Senior Recruitment Manager
Integrated Resources
06.2023 - 05.2024
Healthcare Analyst
Groww, Billionbrains Venture Ltd
08.2022 - 05.2023
Healthcare Account Manager
EA Team
05.2021 - 04.2022
Team Lead
Cavalier Workforce Pvt Ltd (US Tech Solutions)
04.2019 - 04.2021
Senior Healthcare Recruiter
Opusing Information Services Pvt Ltd
04.2017 - 09.2018
Talent Acquisition Trainee
Cynet Systems
09.2016 - 04.2017
CRM Executive
Proplarity
04.2015 - 04.2016
MBA - Data Science
D Y Patil
B.Sc - Biotechnology
M.S. Ramaiah College
BBA - HR
DY Patil University
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