Microsoft
NEHA THAMI
Admin Executive
Bangalore
Summary
To work in professional environment where I can use my skills, experience and capabilities to the fullest extent possible for the job assigned to me in order to meet with the expected standards of performance.
Overview
1
1
year of professional experience
2018
2018
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Front Office Executive
Prestige Mall Management Pvt Ltd
01.2024 - Current
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
- Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
- Updated reports, managed accounts, and generated reports for company database.
- Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
- Assisted in the development and implementation of front office policies and procedures, ensuring consistency across the team''s operations.
Education
10TH -
St. Xaviers High School
12th - undefined
St. Xaviers High School
BA(HONS) - undefined
Kurseong College
Skills
- Good Communication Skills
- Group working
- Good Interaction with People
- Adjust in any Type of Environment
- Capacity to Work Hard
- NCC Cadets ‘B’ Certified
Personal Information
- Father's Name: PABAN THAMI
- Date of Birth: 02/22/03
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
Affiliations
- Rotary International
- Toastmasters
- Association for Computing Machinery
Additional Information
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Software
Certification
CAP - Certified Administrative Professional
Interests
Sports
Music
Long drives
Timeline
Front Office Executive
Prestige Mall Management Pvt Ltd
01.2024 - Current
12th - undefined
St. Xaviers High School
BA(HONS) - undefined
Kurseong College
10TH -
St. Xaviers High School