IBM
Neha Tiwari
Project Manager
Mumbai,Maharashtra
Summary
Resourceful Project Manager with nine years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Project Manager
Star Union Dai-ichi Life Insurance Company Limited
Mumbai
05.2023 - Current
- Managed projects from procurement to commission.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managing requirements of Business solution group from all the stakeholders.
- Responsible for requirements Gathering, Gap Analysis, Impact analysis, Risk Analysis for current and new products.
- Product Development Management for newly product or any enhancement in current products.
- Manage Defect Management and Root cause analysis for any production issue.
- Managing Day to Day Production Issues
- Products and Enhancements testing management & tracking.
- EOD, Month end and Year end activities monitoring and process control.
- Improve systems by evaluating current practices.
- Worked as a Business Analyst for the entire project which was raised by different teams like Ops, Claims, Accounts, and product teams.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
Lead Technical Consultant
Omnino Solutions Pvt Ltd
Mumbai
05.2022 - 01.2023
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Enhanced interfaces to promote better functionality for users.
- Presented business leaders with ROI estimations to drive project planning.
- Improved systems with addition of new features and infrastructure.
- Majorly Working on Data Lake project for TATA AIA for core system of OLAS.
- Gathering requirements from all stakeholders for building data lake as per their expectation for the entire repository.
- Discuss and maintain all the Gap Analysis, Impact analysis, Risk Analysis document.
- Organized weekly meetings with all stakeholders for smoother project closures.
- Closely working on Defect Management and Root cause analysis related to all requirements.
- Closely monitor all the project requirements and keep on tracking for closure.
- Worked as a Business Analyst for the entire project, which was raised by different teams like Legal, Partnership & Distribution, OLAS, Risk, Data Analytics, Claims and Underwriting teams.
Chief Manager
Kotak Mahindra Life Insurance Ltd
Mumbai
02.2018 - 02.2022
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Evaluated hiring, firing, and promotions requests.
- Examined quarterly financials to determine business operating capacity.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Managing requirements of all stakeholders-SLA tracking and Adherence, Handling escalations and closure
- Responsible for requirements Gathering, Gap Analysis, Impact analysis, Risk Analysis
- Responsible for all new product configurations in workflow used across entire Kotak Life in FY 1920.
- Spearheaded 6 members Development team for delivering 50+ projects in FY 2021.
- Organized weekly Project board discussions with all stalk holders for smoother project closures.
- Participated in Change management forum to ensure Risk Management of Projects.
- Initiated new enhancement in GA like billing no. alphanumeric changes and VIP product fund switching.
- Product Development Management for newly product or any enhancement in current products.
- Managing data Exchange with Multiple repositories like IRDA.
- Defect Management and Root cause analysis
- Data Analyst - Valuation Reports for Actuaries, Finance Reports and IRDA.
- Regulatory and Other Audits Management.
- Managing Day to Day Production Issues
- Products and Enhancements testing management & tracking.
- EOD, Month end and Year end activities monitoring and process control.
- Improve systems by evaluating current practices.
- Worked as a Business Analyst for the entire project which was raised by different teams like Ops, Claims, Accounts and product teams.
- Worked with stakeholders and document goals, communicating transparently to meet 98% of deadlines.
- Tracked, extrapolated and interpreted customer data using SQL and Excel which needs to be reported to IRDA.
- Documented all business processes and operating procedures from scratch for an early stage start up.
- Continuously monitored and evaluated to find areas of improvement and done the health check of LA.
- Researched and presented to stakeholders obtaining approval for requirements and changes.
Software Engineer
Mphasis LTD
Mumbai
11.2014 - 01.2018
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Collaborated with clients to define solution requirements.
- Analyzed proposed technical solutions based on customer requirements.
Education
High School Diploma -
Anand Vihar School, Bhopal
Madhya Pradesh, India 07.2002 - 03.2003
GED -
Anand Vihar School, Bhopal
Madhya Pradesh, India 07.2004 - 03.2005
Bachelor of Engineering - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
Madhya Pradesh 11.2005 - 06.2009
Master of Technology - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
Madhya Pradesh 08.2011 - 07.2014
Skills
AS400
undefinedSoftware
Certification
Scrum Alliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Project Manager
Star Union Dai-ichi Life Insurance Company Limited
05.2023 - Current
Scrum Alliance
02-2023
Lead Technical Consultant
Omnino Solutions Pvt Ltd
05.2022 - 01.2023
Chief Manager
Kotak Mahindra Life Insurance Ltd
02.2018 - 02.2022
Software Engineer
Mphasis LTD
11.2014 - 01.2018
Master of Technology - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
08.2011 - 07.2014
Bachelor of Engineering - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
11.2005 - 06.2009
GED -
Anand Vihar School, Bhopal
07.2004 - 03.2005
High School Diploma -
Anand Vihar School, Bhopal
07.2002 - 03.2003
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