Summary
Overview
Work History
Education
Skills
Timeline
Generic
Neha Verma

Neha Verma

Gurgaon

Summary

Results-oriented professional with over 8 years of experience in digital marketing. Highly organized and driven, with a strong sense of responsibility and self-motivation. Skilled in client success management, adept at understanding their requirements and developing innovative ideas tailored to their needs. Proficient in various digital segments including content creation, SEO, website development, social media management, paid media buying and planning, online reputation management, AI and AR, gamification, and Google Analytics.

Experienced in utilizing tools such as Google Analytics, social channel insight dashboards, Unmetric, Fanpage Karma, Canva, SEMrush, Meltwater, and Google Search Console.

Certified in Google Search Ads, Display, Video, and Amazon Sponsored Ads with a commitment to continuously expanding knowledge in this field. Seeking an opportunity to grow with an organization where my skills and abilities will be optimized and appreciated.

Overview

8
8
years of professional experience

Work History

Group Head - Client Success

VMLY&R (StudioX x WPP)
04.2023 - Current
  • As a lead, connecting all the WPP capabilities (SL&E, Production, Tech, Media, etc.) to work together to deliver a project, leading all the E2E process involved to deliver a successful project for the client
  • Translate brands marketing strategies into creative strategies and planning the yearly roadmap for these brands/campaigns in collaboration with the Brand Strategy team
  • Serve as a business advisor not just to the client, but also to the management and the team
  • Lead the problem-solving charge to help connect the dots between business, brand & marketing goals, and the channels, tactics and technologies that will work together to provide actionable result and client success.
  • Possess a solid foundation of knowledge around what a digital product or service is & how the company would get paid.
  • Lead and manage a team of Sr. Manager, manager and Jr.Managers and create a roadmap for future leaders

Client: The Coca Cola Company – Sprite, Fanta, Thums Up, Charged, Schweppes.

Account Manager (Digital Marketing)

Interactive Avenues
03.2021 - 09.2022
  • Managing, strategize and execution of digital campaign for the brands/client success with an understanding of the latest digital trends, audience behaviour, exisiting brand challenges and competitors
  • Strategizing and execution of Social Media Campaign with a 360 view and optimizing with the help of social insight dashboards, tools like unmetric, hootsuit, similarweb, fanpage karma etc
  • Closely working with cross-functional experts (SEO, Web, Creative, analytics, paid media) to understand every possible aspect and propose effective solutions to the brands
  • Identifying and acquiring new opportunities to uplift the existing client success through innovative proposals
  • Managing a responsive team of executives to keep a daily track on the brand performance and proposing optimization methods
  • Working with external experts like production houses, media agencies, influencers etc to provide a contemprory approach to the brands


Clients: Emami (Navratrna Oils), Voltas Beko (TATA Group), Berger Paints, Orient Bell Tiles(e-com), SBI Cards, BMW.

Manager - Client Success (Digital)

Indigo
11.2020 - 03.2021
  • Manage digital mandates of the brands including social media management, online response management, campaign management, paid media promotions etc
  • Uplifting the exisiting brands in line with the digital innovations and new trends in the market
  • Work with agile teams of cross-functional experts (in-house and external partners) to ensure seamless and timely execution of the digital strategy and promised KPIs
  • Work closely with Creative, Data & Analytics, Technology teams to deliver high quality output to the client while driving revenue goals


Clients:
Chicco, Tisva – Home decor, Toshiba, Carrier India, Teacher’s Whiskey

Senior Account Executive

FoxyMoron
06.2018 - 09.2020
  • Strategies and execution of digital campaigns with an objective of brand awareness and performance driven
  • Execution of requirements related to production work like photoshoot, videoshoot, stop motion, slow-mo etc
  • Strategies and coordinating with the production houses and creative team
  • Planning and mapping of influencer activities with the brand campaigns
  • Execution of media campaigns, driving the objective through digital ads and different advertising channels according to the objective
  • Identifying and acquiring opportunities to uplift the existing brands through innovative proposals
  • Strategies and analyze the annual operational plans of the brand
  • Creating IPs & long term solutions.


Clients:

Emami (Healthy & Tasty Oils), Blackberrys Menswear, McCain Foods India, Sandisk, Western Digital (WD), Wok to Walk

Associate - Client Servicing

Magnon\TBWA
02.2017 - 06.2018
  • Handle Client requirements related to Website Design and development/Website Maintenance work, Digital Media Campaigns, SMO, and SEO
  • Creating proposal and ensuring the implementation of active proposal
  • Market research and generating business from the existing clients and achieving profitability
  • Coordinate with internal department/ teams/ branches to resolve queries
  • Identifying and acquiring new strategic plans for the brands
  • Track team performance and revenue

Client Servicing Executive

Rishiraj Media
06.2016 - 01.2017
  • Maintaining and growing client relationships, and managing client expectations
  • Market research and generating business from the existing clients and achieving profitability
  • Social Media Optimization and Coordinate with internal department/ teams/ branches to resolve queries.

Education

PGDM - Advertising and Public Relation

Mudra Institute of Communication
Ahmedabad, Gujarat

Bachelors - Commerce

Delhi University
Delhi, Delhi

Skills

  • Problem Solving
  • Client relationship management
  • Internal Communication
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Time Management
  • Multitasking Abilities

Timeline

Group Head - Client Success

VMLY&R (StudioX x WPP)
04.2023 - Current

Account Manager (Digital Marketing)

Interactive Avenues
03.2021 - 09.2022

Manager - Client Success (Digital)

Indigo
11.2020 - 03.2021

Senior Account Executive

FoxyMoron
06.2018 - 09.2020

Associate - Client Servicing

Magnon\TBWA
02.2017 - 06.2018

Client Servicing Executive

Rishiraj Media
06.2016 - 01.2017

PGDM - Advertising and Public Relation

Mudra Institute of Communication

Bachelors - Commerce

Delhi University
Neha Verma