Nehal Patil
Mumbai
Summary
Experienced Professional known for leading full end to end supply chain solutions in the Logistics Industry. Possess specialized skills in Healthcare development, Airfreight product development, performance optimization, Capacity management, Vendor management, Procurement, Productivity, Console management, Trade-lane Management and other value added services
Subject matter expert in multiple areas right from solution design based on customer needs; operational excellence; process implementation; performance management; mentor and support development of team members with training and awareness to build confidence and motivation.
Engage with customers and offer vital inputs to improve stakeholder satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Regional Airfreight Healthcare Product Manager - IMEA
HELLMANN WORLDWIDE LOGISTICS
04.2023 - Current
- Define, contribute, and execute the regional airfreight healthcare strategy to ensure profitable growth.
- Establish, maintain, and strengthen relationships with regional vendors and monitor performance.
- Collaborated with Global and Regional Healthcare QA team to ensure that GDP compliant policies and procedures are implemented and adhered to.
- Direct and own processes - i.e SOPs, Route Risk Assessments, CAPA etc
- Solution design based on customer specific requirements.
- Work with sales team to land customer wins in complex deals.
- Drive customer RFI/RFQ processes and responses either as a lead and/or in collaboration with the global airfreight healthcare team
- Expanded personnel skill sets by mentoring sales and product teams, both individually and in groups.
- Own and deliver specific projects as assigned and provide regular status and KPI reports
Air Product Head - WEST
CEVA LOGISTICS
10.2019 - 03.2023
- Led the team to achieve smooth air freight operations in the region, to enhance customer experience.
- Responsible to drive the budget, goals, department KPIs in line with the organization's direction
- Revitalized carrier relationships to receive best prices and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Support the commercial teams to close new businesses and help deep sell with existing clientele
- Re-engineer process to improve teams' service levels and performance
- Establish / implement departmental & employee goals and strive to keep employees motivated
- Liaising with various departments to achieve common goals and look for best practices
- Structured and timely communication on policies, custom related matters to management and network as required
- Ensure resource optimization and improve operating efficiency of the department
- Participated in Business review sessions, and constantly engaging with top clients to enhance overall service quality.
- Responsible for vendor identification, evaluation, and maintenance
- Streamlined Team Performance Management, Training and Development
- Led the back-office project as an SME
Sr Manager Airfreight
AGILITY LOGISTICS PVT LTD
09.2013 - 09.2019
- Managed the P/L of the department and ensured alignment to annual budgets and goals.
- Collaborated with Overseas offices and sales teams to develop and grow the air freight volume.
- Assessed and reviewed performance and skills of team members and assigned tasks according to their competencies.
- Conducted regular customer reviews and used critical feedback to work on improvement areas.
- Ensured complete adherence to processes & policies by the air freight team
- Implemented Build up pallet / consol programs for key trade-lanes and key customers.
- Led the IATA CEIV certification for the branch and supported on GDP preparedness for customer audits.
Deputy Manger - Air Export
DB SCHENKER INDIA PVT LTD
08.2010 - 08.2013
- Monitored day to day activities with respect to export operations and customer service
- Monitored and implemented Hard Block plus other console opportunities to maximize profitability.
- Provided carrier support - to meet country targets; align commercials for regular businesses; ensuring minimum discrepancies, resolving service failures.
- Provided support & guidance to top customers with respect to operational challenges, space allocation and price.
- Led the process for addressing customer complaints & claims with complete CAPA
- Collaborated with stakeholders for timely closure & support on global/local RFQs
Deputy Manger - AFR Pricing and Carrier Support
DHL LEMUIR LOGISTICS PVT LTD
04.2006 - 06.2010
- Responsible for procurement and day to day negotiation with carriers on commercials, improving win ratio on open opportunities
- Coordinated with local sales and network offices to close business opportunities
- Instrumental in strategic planning & decision making with regards to consol opportunities, profitability and operational activities.
- Ensured update and timely submission of the Online Pricing Tool/ Minimum Selling Guideline Tariffs
- Responsible for timely submission of Global and local RFQs
Executive - Cargo Export
Freight System (I) Pvt. Ltd.
05.2004 - 03.2006
- Customer service and day to day coordination
- Pre-alerts and DSR maintenance
- Cargo Bookings and rate negotiations with airlines
- Pre and Post shipment documentations
Cargo Executive - Exports
Eastern Cargo Carriers (I) Pvt Ltd.
05.2001 - 12.2002
- Responsible for Execution of the Airway Bill
- Coordination with Airlines for space availability and rates
- Coordination with customers for Pre and Post Documentation
- Handling DGR shipments as per IATA Regulations
Education
Bachelor of Commerce (Hons) -
University of Bombay Mumbai, India
06.1999
Skills
- Technical Acumen
- Vendor Management
- GDP compliance
- Change Control management
- GAP analysis
- Product Development
- Interpersonal skills
- Teamwork and collaboration
- Leadership and mentoring skills
- Good and prompt decision making ability, using tact, judgement, flexibility and organization standards and ethics
Certification
GDP, CEIV in Pharma, Temperature Control Cargo Operations by IATA, Diploma in IATA DGR; Diploma in Airline Management from IHCTM, POSH.
Personal Information
Date of Birth: 05/23/1978
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
References
References available upon request.
Timeline
Regional Airfreight Healthcare Product Manager - IMEA
HELLMANN WORLDWIDE LOGISTICS
04.2023 - Current
Air Product Head - WEST
CEVA LOGISTICS
10.2019 - 03.2023
Sr Manager Airfreight
AGILITY LOGISTICS PVT LTD
09.2013 - 09.2019
Deputy Manger - Air Export
DB SCHENKER INDIA PVT LTD
08.2010 - 08.2013
Deputy Manger - AFR Pricing and Carrier Support
DHL LEMUIR LOGISTICS PVT LTD
04.2006 - 06.2010
Executive - Cargo Export
Freight System (I) Pvt. Ltd.
05.2004 - 03.2006
Cargo Executive - Exports
Eastern Cargo Carriers (I) Pvt Ltd.
05.2001 - 12.2002
Bachelor of Commerce (Hons) -
University of Bombay Mumbai, India
Similar Profiles
Rohit DhakoliaRohit Dhakolia
Billing Administrator at Hellmann Worldwide Logistics (I) Pvt. Ltd.Billing Administrator at Hellmann Worldwide Logistics (I) Pvt. Ltd.
S. Vanoj KrishnanS. Vanoj Krishnan
Business Development Manager - Sales at Hellmann Worldwide LogisticsBusiness Development Manager - Sales at Hellmann Worldwide Logistics
MARIA URIBEMARIA URIBE
SEA FREIGHT IMPORT COORDIATOR at Hellmann Worldwide LogisticsSEA FREIGHT IMPORT COORDIATOR at Hellmann Worldwide Logistics
Udo NeufegliseUdo Neufeglise
Country Head of Sales at Hellmann Worldwide LogisticsCountry Head of Sales at Hellmann Worldwide Logistics
Shivam BhatShivam Bhat
Senior Consultant at EYSenior Consultant at EY