Customer Operations and Product Support Analyst with 6 + years of experience. Expertise in managing complex payment operations, providing premium product support, and using CRM systems and data analytics tools to improve customer satisfaction and reduce operational costs.
Seeking a challenging role in a fast-paced environment where skills can be used to make a significant contribution to the success of the team and the organization.
Volunteered at PayPal under the PayPal Community Impacts Hub, participating in a campaign focused on improving schools, local environments, and the planet through gardening and tree planting initiatives.
Won employee of the year award in 2021 at MatchMove.
Awarded “Best production with accuracy” and SPOT Award at PayPal 2022 & 2023.
Attended International conference on Trend & prospects Between Biomedical engineering & Biotechnology, Guwahati 2011
Cricket lover with a keen interest in sports
Volunteering, donating time to a worthy cause