Neil Chatterjee
Kolkata
Summary
Experienced .NET Developer with 3.5 years of experience in web application development and a proven track record in techno-functional roles.
Skilled in the complete software development lifecycle, including requirement analysis, coding, functional testing, and creating automated test cases to ensure high-quality deliverables.
Recognized for strong communication skills, effective collaboration with cross-functional teams, and ensuring accurate delivery aligned with client requirements.
Overview
3
3
years of professional experience
Work History
Senior Software Engineer
Sopra Steria
Noida
08.2021 - Current
- Worked on a telecom-based project designed to streamline issue management and support for the company's product portfolio.
- Developed a centralized platform enabling users to raise tickets for product-related issues, request assistance, and submit inquiries, ensuring efficient resolution, and enhanced customer support.
- Collaborated directly with clients on-site in France to gather business requirements and deliver user-focused solutions.
- Migrated application APIs from v2 to v3, enhancing scalability, modularity, and maintainability. Redesigned the architecture by introducing sub-resources to streamline data access, improve system performance, and align with modern API design principles. This update facilitated more organized ticket management, and enabled future business scalability.
- Developed a batch process to automate the creation and updating of site data, and managed the dynamic linking of sites and products by integrating data from an external API. This optimization streamlined data synchronization and ensured an accurate representation of product-site relationships, improving operational efficiency.
- Designed and implemented a batch process to automate the distribution of mail and SMS notifications using a third-party API. This system sends timely notifications to the contacts associated with tickets whenever specific actions are performed on the tickets.
- Designed and implemented a batch process to automate the simultaneous closure of multiple tickets by leveraging existing internal APIs. This solution reduced manual effort and significantly enhanced operational efficiency.
Education
Bachelor of Technology - Computer Science
Meghnad Saha Institute of Technology
Kolkata06-2021
Some College (No Degree) -
Narayana Junior College
HyderabadSome College (No Degree) -
Bhavans
HyderabadSkills
- C#
- MS SQL Server
- ASPNET MVC
- WEB API
- MOQ Test Framework
- Entity Framework
- TFS
- Sonar
- HPALM
- JIRA
- Requirement Analysis
- Functional Testing
Accomplishments
- Pinnacle Award: For being the star performer of the month from January 2024 to March 2024.
- SPOT Team Award: For winning the inter-team test battle for the January 2023 release.
- Falcon Award: For delivering all releases in 2023 without any production anomalies.
- Customer's Delight Award
Timeline
Senior Software Engineer
Sopra Steria
08.2021 - Current
Bachelor of Technology - Computer Science
Meghnad Saha Institute of Technology
Some College (No Degree) -
Narayana Junior College
Some College (No Degree) -
Bhavans
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