NEIL DOM THOMAS

• Company Overview: Offer comprehensive travel support and guidance for both Domestic and International business trips, ensuring seamless travel experiences for IBS Software employees worldwide.
• Offer comprehensive travel support and guidance for both Domestic and International business trips, ensuring seamless travel experiences for IBS Software employees worldwide.
• Support IBS employees with travel requests submitted via the company’s requisition platform, ConcurSolutions.com, ensuring efficient and accurate travel planning.
• Assist IBS employees with travel arrangements by managing requests submitted through the company’s requisition platform, ensuring timely, efficient, and accurate travel coordination.
• Coordinate transportation, train, flight, hotel, and visa services based on travel requests submitted through the requisition platform, ensuring all arrangements align with the employee’s assigned travel destination.
• To validate that all travel bookings and services adhere to the parameters defined by the company’s Travel Policy, maintaining compliance and cost-efficiency.
• Conduct quality assurance of travel-related services provided to employees during and after their business trips, ensuring a high standard of service and employee satisfaction.
• Provide support for travel-related queries, offering guidance in accordance with the Duty Travel Policy, while also assisting both new and existing employees in navigating and understanding the requisition tool.
• Coordinate with vendors to ensure timely receipt and processing of travel requests, in alignment with defined SLAs and within the stipulated timelines.
• Coordinate team outings by organizing leisure and hospitality services in collaboration with designated hotel vendors, ensuring a seamless and enjoyable experience.
• Manage the Daily Tracker for employee travel requests, ensuring accurate data collection and generating reports for analysis and reporting purposes.
• Maintain a visa tracker for employee visa requests, ensuring accurate records for business trips to assigned countries.
• Offer comprehensive travel support and guidance for both Domestic and International business trips, ensuring seamless travel experiences for IBS Software employees worldwide.

Oversee and coordinate the work of contract employees at VSSC, ensuring efficient execution of tasks and compliance with project specifications.

Provide meet-and-assist services for inbound and domestic travelers in the Kerala sector, overseeing the smooth operations for both individual and group foreign travelers.

Provide hotel reservation and booking services for both Walk-in and Online guests, ensuring seamless accommodation arrangements

Overseeing Airline Reservation counter and sales operations for Saudia Airlines, ensuring seamless coordination and precise ticket sales processing.

• Meet and assistance service for the inbound & domestic travelers in Kerala sector by overseeing the proper running of Foreign Individual & Group travelers.

• Marketing and selling of Outbound tour packages for domestic clients.
• Direct business with State Bank of India & Travancore and selling of Europe and Far East tour packages for Leave Fare Concession (LFC) programs for the bankers.