Neilatuonuo Dzuvichu
Kishangarh
Summary
seeking optimal organization for knowledge and skills development for future success
Overview
2
2
Languages
2
2
years of professional experience
Work History
Sales Executive
Seasons Store
Delhi
02.2024 - 01.2025
- 1 year experience at clothing store (Seasons Store)
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Salon Manager
Nail One
Delhi, Delhi
02.2025 - Current
- 2 years experience as salon manager (Nail One)
- Maintained general appointment calendar and set shift schedules.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Handled employee scheduling and coverage needs during business hours.
- Managed cash flow, business transactions, banking, and accounting processes.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Achieved personal sales goals by upselling products to meet individual needs.
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Scheduled employees to maintain adequate coverage during business hours.
- Implemented customer feedback system, using insights to improve service and address areas of concern.
- Addressed and resolved customer complaints swiftly, maintaining high levels of client satisfaction and loyalty.
- Managed inventory effectively, ensuring availability of popular products while minimizing waste.
- Implemented health and safety protocols during global health crisis, ensuring client and staff safety without interrupting services.
- Prepared billings and estimates for customers.
- Upheld 24-hour response time to service requests.
Education
10th - undefined
N.B.S.E
12th - undefined
N.B.S.E
Skills
Integrity
Authenticity
Flexible problem-solving
Father's Name
Thepfudi Dzuvichu
Personal Information
- Date of Birth: 1996-11-16
- Gender: Female
- Marital Status: Single
Timeline
Salon Manager
Nail One
02.2025 - Current
Sales Executive
Seasons Store
02.2024 - 01.2025
10th - undefined
N.B.S.E
12th - undefined
N.B.S.E