NEKURI MOSES
Sales Manager
Gandhidham
Summary
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
2026
2026
years of professional experience
3
3
Languages
Work History
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Conducted comprehensive market research to identify new opportunities and trends.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
Sales Manager
TRUEBLUE SHIPPING
08.2024 - Current
- Planning and coordinating all shipping and receiving activities to ensure timely delivery of goods
- Collaborating with suppliers, carriers and customers to negotiate pricing and delivery schedules
- Led sales team to exceed quarterly targets by implementing innovative sales strategies and monitoring performance metrics closely.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Managing and directing the activities of shipping personnel, ensuring the efficient and safe loading/unloading of goods
- Implementing and enforcing safety and compliance regulations in line with company and legal requirements
- Monitoring and controlling inventory, ensuring proper tracking and documentation of shipped goods
- Resolving any shipping discrepancies or issues promptly and professionally
- Developing and managing budgets related to shipping operations
- Training and mentoring shipping staff to enhance their skills and performance
Sales Manager
Jodac Shipping Line
04.2023 - 07.2024
Senior Customer Service & Sales Executive
Freight Connection India Pvt Ltd
01.2017 - 03.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Pioneered adoption of CRM software to improve customer relationship management and data analysis.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Prepared pricing agreements and contracts to close sales.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Customer Service Representative
United Safeway India Pvt Ltd
01.2015 - 01.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Participated in training programs to enhance product knowledge and customer service skills.
- Led quarterly customer service meetings to review performance and set goals for improvement.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Business Management - Finance & Marketing
Andhra University
Visakhapatnam, India 04.2001 -
Post Graduate – MBA - Finance & Marketing
IIAM VIZAG
Visakhapatnam, India 04.2001 -
Skills
Strategic sales planning
Timeline
Sales Manager
TRUEBLUE SHIPPING
08.2024 - Current
Sales Manager
Jodac Shipping Line
04.2023 - 07.2024
Senior Customer Service & Sales Executive
Freight Connection India Pvt Ltd
01.2017 - 03.2023
Customer Service Representative
United Safeway India Pvt Ltd
01.2015 - 01.2017
Bachelor of Business Management - Finance & Marketing
Andhra University
04.2001 -
Post Graduate – MBA - Finance & Marketing
IIAM VIZAG
04.2001 -