NELLORE PRAVAN SAI SANKAR
BANKING
Kavali
Summary
To pursue a responsible and challenging position as a Bank Operations and Sales Manager in a reputed organization, where I can effectively leverage my experience in branch operations, sales leadership, customer relationship management, and compliance handling. I aim to drive business growth through consistent achievement of sales targets, operational efficiency, and high-quality customer service, while contributing to the organization’s success and continuously advancing my professional career.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Branch Operations And Service Manager
IDFC FIRST BANK LTD
10.2021 - Current
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Experienced in sales and customer service, with strong exposure in insurance sales, CASA value generation, and fixed deposit acquisition.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Performed monthly compliance checks.
- Experienced in team handling and branch operations, leading cashier and front desk teams, monitoring daily operations, and following up with staff to achieve sales targets including insurance, CASA value, and fixed deposits while ensuring quality customer service.
- Successfully achieving sales targets by leading and motivating the team to complete their individual and branch targets effectively.
- Handling total branch operations including overall branch administration, compliance monitoring, customer complaint resolution, and ensuring smooth process execution as per bank policies and standards.
Underwriting Officer
Star Health and allied Insurance co ltd
10.2019 - 09.2021
- Proposals and KYC documents Verification.
- Claim processing.
- Staff Salaries, all accounts and bank issues relating to all entire office administration.
- Bridge service between Sales team and customers to higher authorities.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Verified client information by analyzing existing evidence on file.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
MBA - HR&Finance Dual Specialization
Siddartha College of Computer Sciences
Vikrama Simhapuri University, A P2016
BSC - Computers
MSR Degree college
Kavali, Vikrama Simhapuri University, Andhra Pradesh2014
Intermediate -
Board of Intermediate Education
Andhra Pradesh2011
Tenth Standard (SSC) -
Board of Secondary School Education
Andhra Pradesh2009
Skills
Microsoft Office proficiency
Advanced skills in Excel software
Daily MTD & FTD Sales Tracking
Sales Target Achievement
Leadership in sales initiatives and strategies
Oversight of cash logistics operations
Supervision of branch activities
Customer service excellence
Tracking achievement of goals
Development of client relationships
Effective time management abilities
Collaborative team-oriented approach
Strategic business formulation skills
Sales performance acumen
Risk assessment techniques
Training initiatives for staff development
Operational analysis reporting capabilities
Recruitment and hiring processes
Certification
Diploma in Computer Applications (DCA)
Accomplishments
- Consistent top performer across multiple financial years.
- Achieved top rank as per KRI parameters
- Consistently recognized with awards and certifications for outstanding performance in sales and operations
- Sequentially achieved top performance ratings across financial years
- Handled branch responsibilities independently for 5 months during Branch Manager’s absence
- Distinguished as a top sales performer in the cluster through consistent achievement and strong business contribution
Timeline
Branch Operations And Service Manager
IDFC FIRST BANK LTD
10.2021 - Current
Underwriting Officer
Star Health and allied Insurance co ltd
10.2019 - 09.2021
MBA - HR&Finance Dual Specialization
Siddartha College of Computer Sciences
BSC - Computers
MSR Degree college
Intermediate -
Board of Intermediate Education
Tenth Standard (SSC) -
Board of Secondary School Education