Summary
Overview
Work History
Education
Skills
Timeline
References
Hobbies
Generic

Nelly Anu

Brisbane, Cashmere

Summary

I am a recent high school graduate relocating to Brisbane on an ALF Scholarship. I am highly motivated and eager to begin gaining experience in the health sector, as this is a career pathway I am interested in pursuing. I am keen to develop practical skills, learn from experienced professionals, and contribute positively to a supportive healthcare environment.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Woolworths
01.2025 - Current
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash drawer, ensuring accuracy during financial exchanges.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Operated online order fulfillment processes to maintain efficiency and accuracy.
  • Candidate ID : 6646637

Wait Staff

Novotel Oasis (VET Pathway)
03.2024 - 10.2024
  • Overview of role in 1 to 2 lines
  • Working as a wait staff within Novotel on a VET pathway I gained more experience, not only within the hospitality system but also as a full day experience. I worked from 7:30am -3:30pm, this VET pathway gave me an opportunity and experience of what it’s like to work full time.

Key responsibilities

  • Customer service
  • Organisation skills
  • Communication
  • Time management
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Assisted in food and beverage service, ensuring timely delivery and presentation standards.
  • Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.

Grocery Team Member (Fruit and Veg)

IGA Supermarket
03.2023 - 01.2024
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Managed inventory organization, ensuring efficient stock replenishment and product accessibility.
  • Collaborated with team members to maintain store cleanliness and safety standards.
  • Operated point-of-sale systems accurately, processing transactions efficiently.

Wait staff

Botanic Gardens Restaurant & Cafe
01.2021 - 11.2022
  • Overview of role in 1 to 2 lines
  • Working as a wait staff I gained customer service experience and learned more within the hospitality workplace. I was a quick learner and picked up a lot of experience working there.

Key responsibilities

  • Customer service
  • Money handling
  • Communication
  • Assisted in training new staff on operational procedures and menu knowledge.
  • Managed table settings efficiently to enhance guest experience during meals.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Adapted to changing customer needs and preferences to improve satisfaction levels.
  • Resolved guest complaints promptly to maintain positive dining atmosphere.

Education

Grade 12 -

St Mary’s Catholic College
Cairns QLD
11-2025

Skills

  • Customer service
  • Communication
  • Money Handling
  • Adaptability
  • Teamwork
  • Customer satisfaction

Timeline

Customer Service Cashier

Woolworths
01.2025 - Current

Wait Staff

Novotel Oasis (VET Pathway)
03.2024 - 10.2024

Grocery Team Member (Fruit and Veg)

IGA Supermarket
03.2023 - 01.2024

Wait staff

Botanic Gardens Restaurant & Cafe
01.2021 - 11.2022

Grade 12 -

St Mary’s Catholic College

References

Aaliyah Brumley

Personal Reference

aaliyahlerose1@outlook.com

0403 452 491


Kirsty Llewellyn

Woolworths Store Manager 


0402 806 516


Hobbies

  • Netball
  • AFL
  • Walking and Running
  • Spending time with my family


Nelly Anu