Nelson Laviena Jr.
Valparaiso
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1994
1994
years of post-secondary education
Work History
IT Tech
Nativity Of Our Savior School
01.2022 - Current
- I work with Teachers and Students daily needs log in issues password changes on the network, also Issuing passwords or password reset and emails.
- Installing programs to laptops or towers.
- Enrolling computers to the network, handling order tickets hardware issues like printers and projectors And audio issues mirroring issues from laptop to projector.
- I have been dealing with Applied Innovation closely with any trouble shooting issues on the school's site.
Bus Attendant for special needs kids
Portage Township School
01.2012 - 01.2022
Property Manager
Calvary Cemetery
Portage
01.2015 - 01.2016
- Managed daily operations of cemetery grounds and facilities.
- Coordinated burial arrangements with families and funeral homes.
- Oversaw maintenance of landscaping and memorial structures.
- Scheduled and directed staff for property upkeep tasks.
- Maintained accurate records of interments and property transactions.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Sold $300.000 in cemetery products.
Sales Manager
Charter Fitness
01.2011 - 01.2012
- Dealing with the public selling gym membership and Personal Training packages.
- Handling day to day activities such as closing the gym, paperwork, handling the cash drawer.
- Directing employees on their duties throughout the day.
- Making sure that the gym is up to the member's satisfaction.
Sales/Administrative Assistant
Concord Steel
01.2005 - 01.2009
- Working directly with the General Manager and Office Manager to coordinate orders going out the door.
- Ordering and Purchasing products to make the company function on a daily basis.
- Part of the Inventory Team, Sales Manager.
- Making phone calls to get new customers.
- Meeting monthly quotas.
Office Assistant/Data Entry Clerk
Ashley Aluminum
01.1999 - 01.2005
- Working directly with Office Manager and Sales Dept.
- Customer Service Relation.
- Dealing with customer issues.
- Accounts Receivable, Calls and Collections.
- Shipping and Receiving working closely with Plant Manager to make sure customer orders are being shipped.
Education
Associate of Science - Film And Video Production
International Academy of Design and Technology
Tampa, FL 02.2003 - 06.2005
Portage High School
Portage, INSome College (No Degree) - IT Programming
DeVry University
Merriville , IN 09.2010 - 09.2011
Skills
- Network troubleshooting
- Software installation
- Hardware installation
- Ticketing system management
- Password management
- Customer relationship management
- Problem solving
- Computer skills
- Organization and time management
- Multitasking Abilities
- Dependable and responsible
- Clerical support
- Good Telephone Etiquette
- Customer relations
- Friendly, positive attitude
- Troubleshooting
- Planning
- Organization
- Research
- Excellent communication
- Microsoft office
- Team leadership
Timeline
IT Tech
Nativity Of Our Savior School
01.2022 - Current
Property Manager
Calvary Cemetery
01.2015 - 01.2016
Bus Attendant for special needs kids
Portage Township School
01.2012 - 01.2022
Sales Manager
Charter Fitness
01.2011 - 01.2012
Some College (No Degree) - IT Programming
DeVry University
09.2010 - 09.2011
Sales/Administrative Assistant
Concord Steel
01.2005 - 01.2009
Associate of Science - Film And Video Production
International Academy of Design and Technology
02.2003 - 06.2005
Office Assistant/Data Entry Clerk
Ashley Aluminum
01.1999 - 01.2005
Portage High School