Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neona Riddick

Indianapolis

Summary

Healthcare professional ready to contribute extensive hands-on experience in patient care. Known for delivering high-quality assistance and fostering collaborative, supportive environment. Flexible and reliable with strong focus on patient well-being and team dynamics.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Community Physicians Network
07.2015 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.

Traveling CNA

Amergis Healthcare Staffing
11.2023 - 07.2025
  • Provided exceptional bedside care, responding quickly to patient needs and requests for assistance.
  • Enhanced patient comfort by providing compassionate and individualized care during travel assignments.
  • Contributed to improved patient outcomes by diligently monitoring vital signs and promptly reporting changes.
  • Assisted patients with daily living activities, enabling them to maintain independence and dignity.
  • Streamlined administrative processes by accurately updating electronic medical records in a timely manner.

CNA

Wellbrooke of Carmel
11.2023 - 11.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Associate of Applied Science - Criminal Justice

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2015

Skills

  • Patient care
  • Vital signs monitoring
  • Clinical assessment
  • Healthcare ethics
  • Reliable team player
  • Direct patient care
  • HIPAA compliance
  • Patient-focused care
  • Electronic charting
  • Feeding assistance

Certification

  • CNA - Certified Nursing Assistant
  • CCMA - Certified Clinical Medical Assistant

Timeline

Traveling CNA

Amergis Healthcare Staffing
11.2023 - 07.2025

CNA

Wellbrooke of Carmel
11.2023 - 11.2024

Patient Access Representative

Community Physicians Network
07.2015 - Current

Associate of Applied Science - Criminal Justice

Ivy Tech Community College of Indiana
Neona Riddick