To utilize the opportunities of working within a reputed and progressive organization, where I can enhance my professional and interpersonal skills while making a significant contribution to the success of the company.
Overview
3
3
years of professional experience
Work History
Trust&Safety Associate
Accenture
Hyderabad
09.2022 - Current
Ensured strict adherence to trust and safety policies and procedures to maintain a secure online environment.
Conducted regular reviews of user-generated content to identify and address policy violations.
Implemented proactive measures to mitigate risks and maintain a safe user experience.
Ensuring that the app complies with Google Play policies and guidelines regarding content, security, privacy, and other regulatory requirements.
Keep up-to-date with changes in policies and guidelines to ensure accurate enforcement.
Escalate Complex Cases issues to senior moderators or specialized teams with detailed reports.
Resolve disputes from users regarding content moderation decisions.
Managed the quality aspect of the project, ensuring high standards and optimal outcomes.
Transaction Processing Associate ( AML/KYC )
Accenture
Hyderabad
07.2021 - 08.2022
AML/KYC (Sanctions and Compliance)
Paycom, PEP, Due Diligence, Investigation on sanctioned Entities and Individuals, Identity Check
Screening for AML Compliance
Worked as Risk and fraud analyst
Analyze date to identify any fraudulent and suspicious activities within an organization
Monitoring a Debit card and Credit card transactions and activity that comes through individual accounts, identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the bank or its customers
Detecting who investigates forgery and theft within a customer's account and transactions on behalf of a corporate organization
Education
BBA -
Sai Sudhir Degree & PG College
Hyderabad, TG
01-2021
INTERMEDIATE -
New Chaitanya Junior College
Hyderabad, TG
01-2016
SSC -
Sri Ramakrishna Krishna Vidya Niketan High School
Hyderabad, TG
01-2014
Skills
Quick learner, ability to adapt to new processes
Confident and Optimist when faced with Challenges
Interpersonal Skills
Multitasking, Adaptability and Flexibility
Excellent Communication
Teamwork and Collaboration
Awards and appreciations
Received RnR (Reward and Recognition) certificates from Accenture as top performer.
Received “5 Star” rating in the last two quarters.
Personal Information
Father's Name: Neralla Ramchander
Date of Birth: 06/20/97
Nationality: Indian
Marital Status: Single
Languages
English
Hindi
Telugu
Accomplishments
Bagged ‘5’ (Star) rating for performance during the appraisal process.
Received Appreciations from clients for delivering huge volumes.