Neralla Sanjay
Summary
To utilize the opportunities of working within a reputed and progressive organization, where I can enhance my professional and interpersonal skills while making a significant contribution to the success of the company.
Overview
3
3
years of professional experience
Work History
Trust&Safety Associate
Accenture
Hyderabad
09.2022 - Current
- Ensured strict adherence to trust and safety policies and procedures to maintain a secure online environment.
- Conducted regular reviews of user-generated content to identify and address policy violations.
- Implemented proactive measures to mitigate risks and maintain a safe user experience.
- Ensuring that the app complies with Google Play policies and guidelines regarding content, security, privacy, and other regulatory requirements.
- Keep up-to-date with changes in policies and guidelines to ensure accurate enforcement.
- Escalate Complex Cases issues to senior moderators or specialized teams with detailed reports.
- Resolve disputes from users regarding content moderation decisions.
- Managed the quality aspect of the project, ensuring high standards and optimal outcomes.
Transaction Processing Associate ( AML/KYC )
Accenture
Hyderabad
07.2021 - 08.2022
- AML/KYC (Sanctions and Compliance)
- Paycom, PEP, Due Diligence, Investigation on sanctioned Entities and Individuals, Identity Check
- Screening for AML Compliance
- Worked as Risk and fraud analyst
- Analyze date to identify any fraudulent and suspicious activities within an organization
- Monitoring a Debit card and Credit card transactions and activity that comes through individual accounts, identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the bank or its customers
- Detecting who investigates forgery and theft within a customer's account and transactions on behalf of a corporate organization
Education
BBA -
Sai Sudhir Degree & PG College
Hyderabad, TG01-2021
INTERMEDIATE -
New Chaitanya Junior College
Hyderabad, TG01-2016
SSC -
Sri Ramakrishna Krishna Vidya Niketan High School
Hyderabad, TG01-2014
Skills
- Quick learner, ability to adapt to new processes
- Confident and Optimist when faced with Challenges
- Interpersonal Skills
- Multitasking, Adaptability and Flexibility
- Excellent Communication
- Teamwork and Collaboration
Awards and appreciations
- Received RnR (Reward and Recognition) certificates from Accenture as top performer.
- Received “5 Star” rating in the last two quarters.
Personal Information
- Father's Name: Neralla Ramchander
- Date of Birth: 06/20/97
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
- Telugu
Accomplishments
- Bagged ‘5’ (Star) rating for performance during the appraisal process.
- Received Appreciations from clients for delivering huge volumes.
Timeline
Trust&Safety Associate
Accenture
09.2022 - Current
Transaction Processing Associate ( AML/KYC )
Accenture
07.2021 - 08.2022
BBA -
Sai Sudhir Degree & PG College
INTERMEDIATE -
New Chaitanya Junior College
SSC -
Sri Ramakrishna Krishna Vidya Niketan High School
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