Summary
Overview
Work History
Education
Skills
Awards and appreciations
Personal Information
Languages
Accomplishments
Timeline
Generic

Neralla Sanjay

Summary

To utilize the opportunities of working within a reputed and progressive organization, where I can enhance my professional and interpersonal skills while making a significant contribution to the success of the company.

Overview

3
3
years of professional experience

Work History

Trust&Safety Associate

Accenture
Hyderabad
09.2022 - Current
  • Ensured strict adherence to trust and safety policies and procedures to maintain a secure online environment.
  • Conducted regular reviews of user-generated content to identify and address policy violations.
  • Implemented proactive measures to mitigate risks and maintain a safe user experience.
  • Ensuring that the app complies with Google Play policies and guidelines regarding content, security, privacy, and other regulatory requirements.
  • Keep up-to-date with changes in policies and guidelines to ensure accurate enforcement.
  • Escalate Complex Cases issues to senior moderators or specialized teams with detailed reports.
  • Resolve disputes from users regarding content moderation decisions.
  • Managed the quality aspect of the project, ensuring high standards and optimal outcomes.

Transaction Processing Associate ( AML/KYC )

Accenture
Hyderabad
07.2021 - 08.2022
  • AML/KYC (Sanctions and Compliance)
  • Paycom, PEP, Due Diligence, Investigation on sanctioned Entities and Individuals, Identity Check
  • Screening for AML Compliance
  • Worked as Risk and fraud analyst
  • Analyze date to identify any fraudulent and suspicious activities within an organization
  • Monitoring a Debit card and Credit card transactions and activity that comes through individual accounts, identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the bank or its customers
  • Detecting who investigates forgery and theft within a customer's account and transactions on behalf of a corporate organization

Education

BBA -

Sai Sudhir Degree & PG College
Hyderabad, TG
01-2021

INTERMEDIATE -

New Chaitanya Junior College
Hyderabad, TG
01-2016

SSC -

Sri Ramakrishna Krishna Vidya Niketan High School
Hyderabad, TG
01-2014

Skills

  • Quick learner, ability to adapt to new processes
  • Confident and Optimist when faced with Challenges
  • Interpersonal Skills
  • Multitasking, Adaptability and Flexibility
  • Excellent Communication
  • Teamwork and Collaboration

Awards and appreciations

  • Received RnR (Reward and Recognition) certificates from Accenture as top performer.
  • Received “5 Star” rating in the last two quarters.

Personal Information

  • Father's Name: Neralla Ramchander
  • Date of Birth: 06/20/97
  • Nationality: Indian
  • Marital Status: Single

Languages

  • English
  • Hindi
  • Telugu

Accomplishments

  • Bagged ‘5’ (Star) rating for performance during the appraisal process.
  • Received Appreciations from clients for delivering huge volumes.

Timeline

Trust&Safety Associate

Accenture
09.2022 - Current

Transaction Processing Associate ( AML/KYC )

Accenture
07.2021 - 08.2022

BBA -

Sai Sudhir Degree & PG College

INTERMEDIATE -

New Chaitanya Junior College

SSC -

Sri Ramakrishna Krishna Vidya Niketan High School
Neralla Sanjay