Neryssa Foutz
Muncie,IN
Summary
I feel I would be a great asset to this company
Overview
9
9
years of professional experience
Work History
Manager
King Of Smoke Shop
Muncie, IN
03.2022 - 12.2026
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance customer service skills.
- Managed inventory levels, optimizing stock replenishment processes.
- Implemented promotional strategies that increased foot traffic and sales performance.
- Analyzed sales data to identify trends and inform decision-making.
- Developed staff schedules to maximize coverage during peak hours.
- Coordinated vendor relationships to ensure timely product delivery and quality control.
- Led initiatives to improve operational efficiency, reducing waste and costs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Cashier
Advanced Auto Parts
Muncie, IN
02.2026 - Current
- Processed customer transactions with accuracy and efficiency.
- Assisted customers in locating automotive parts and accessories.
- Maintained cleanliness and organization of cash register area.
- Handled cash, credit, and debit transactions securely.
- Provided exceptional customer service by addressing inquiries promptly.
- Adapted quickly to new point-of-sale systems and procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Clothing Sales Associate
Rural King
Muncie, IN
11.2021 - 12.2021
- Assisted customers in selecting clothing items, providing personalized recommendations based on preferences.
- Maintained knowledge of current fashion trends and product offerings to enhance customer engagement.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
- Organized merchandise displays to maximize visual appeal and facilitate easy customer access.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Cleaned, closed, and secured store at end of shift.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Was there for only seasonal
Cashier
Lees Famous Recipe Chicken
Muncie, IN
05.2018 - 10.2019
- Collaborated with team members to ensure smooth store operations.
- Supported inventory management through restocking shelves as needed.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Selma Middle School
Muncie, INSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Cash management
Timeline
Cashier
Advanced Auto Parts
02.2026 - Current
Manager
King Of Smoke Shop
03.2022 - 12.2026
Clothing Sales Associate
Rural King
11.2021 - 12.2021
Cashier
Lees Famous Recipe Chicken
05.2018 - 10.2019
High School Diploma -
Selma Middle School