Neshar A Mani
Senior Business Analyst
Mumbai
Summary
Currently employed at Kotak Mahindra Bank, I bring extensive experience in managing diverse products and leading teams through strategic migrations. I played an integral role in the Core Banking Migration project and have successfully overseen the Payments function within the Acquiring business.
As a Team Leader, I have expertise in both the Merchant Business and Payment Applications. I spearheaded the successful launch of the Payment Application alongside my team, and was responsible for the end-to-end implementation of the Charging System for the Acquiring business.
Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
24
24
years of professional experience
4
4
Languages
Work History
Vice President – Business Solution Group
Kotak Mahindra Bank Limited
Mumbai
04.2020 - Current
- Project Management
- Key Projects
- Merchant Charging module
- Acquiring Merchants charging was manually managed by Product team
- This system was entirely designed with logics built and then developed through one of our Vendor Partner
- Currently the entire charging is Automated where the charging module is run twice in month to collect charges effectively from Merchants by integrating this with our Xclerate system in an automated manner
- Merchant App with Tap2Phone and QR integration for Payment acceptance
- Merchant App was designed in co-ordination with Product team and launched for Merchant services
- Key USP was to take this application to Small merchant with feature of Tap2Phone
- Additional Services was integrated for merchant to collect payment via QR
- Service module was implemented to talk to our TSP (Terminal service provider) for automated service
- Started this app effectively from March 2022 and currently have clocked around 35K Merchants with active users falling in the range of 18K – 20K
- UPI CC (UPI on Rupay Credit Card)
- Recent NPCI initiative to offer UPI services for Rupay Credit Card
- This was implemented by my team and managed by me
- The entire integration and API layer was built around our switch to roll this feature for our Merchants
- Common Merchant Onboarding
- This is the current project that I am working to integrate the bank onboarding module like wholesale Banking, Retail Banking into one single platform which can help with Cross sell and many other functions
- Other Key projects
- Full Amex roll out for our merchants
- Terminal Service Provider integration
- Aggregation setup for Business partners
- Micro ATM service implementation for POS Partners
- Mastercard Match API Integration for Automated Match
Senior Manager / Chief Manager / AVP
Kotak Mahindra Bank Limited
Mumbai
04.2011 - 01.2020
- Project Management
- Migration of Key Services and Products
- Project management with respect to Regulatory requirement
- This includes the entire project being envisaged from inception to deployment in production and post-go live analysis on the trends of usage
- Key Project handled
- Integration and migration related project pertaining to Customer information from Flex to Finacle
- Migration of existing customer data from Bank Apps system to FCRM
- Testing of the existing customer data and then validating the same by modifying and pushing data from Bank apps to FCRM and Finacle
- Integration and migration related project pertaining to Customer information from Profile to Finacle for customer data from ING Vysya to Kotak Bank
- The migration was done by BSG where my area of project was to migrate the customer details from Profile to Finacle CRM which was done successfully
- Digital Platform – Net Banking
- Key projects handled for enabling of Maker Checker role based profiles for Corporate customer fund transfer section in Net Banking
- Enabling of Adhoc TD advice for customers in Net Banking which was small but customer experience was enhanced
- CKYC – CERSAI project for KYC implementation
- NSE had initiated the CKYC module which is regulatory for all banks for go live
- The entire analysis in respect to field mapping which is not available in Kotak environment and which would amount to development in Kotak System was worked upon for all integrated and Core System
- Test bed environment study and analysis and vendor co-ordination in respect to integration of data movement from Kotak to Interface system and then to CERSAI was done
- The development of key fields in co-ordination with IT and vendor interface co-ordination has been done successfully
Assistant Manager – Central Processing Center
Kotak Mahindra Bank Limited
04.2004 - 04.2007
- Managed Account opening team for account opening of CASA & TD account for regions all over India
- Handled the account closure department and streamlined the process for the same
- To act on all customer instructions and authorize the changes done by the inputter
- To issue BC/DD for customers whose closure request has been processed
- Constantly involved with the Business Solutions Group to improvise the system for processing purposes and working on system issues to make the system user friendly
- Reconciling the Dummy Account of branches all over India
- Posting the credits of initial funding for new accounts opened (Insta Accounts)
- To monitor all Suspense accounts & Submit Quarterly reports to Audit
- Monitoring CPC GL and Suspense Account on daily basis
- Posting salary uploads for Corporate banking customers
- Internal Auditing for all Casa accounts opened for the day
- Good knowledge of the banking core software
Officer Retail Operations
ADFC PVT LTD affiliate of HDFC BANK LTD Central Processing Unit
08.2000 - 04.2004
- Departments: Account Opening
- Account Opening of Individual customers, Sole Trading Concerns, Partnership Firms, Limited Companies, Trusts, Banks and HUF’s
- Opening of Term Deposits
- Coordinating and following up with the branches to attain quick and effective solutions
- Departments: Internal Audit - (Account Opening Team)
- To ensure that all accounts that are opened are as per strict quality compliance with Zero Errors
- Aiming at cost reduction in reprinting of deliverables
- Departments: Authorizer - (INSTANT ACCOUNT & CORPORATES)
- To authorize the forms and manage a Four Member Team
- To prioritize opening of TD deposits and Current Accounts for Corporate Clients
- To monitor the needs of Branches for Instant Kits as per their Sales all over India & coordinating with them for further Kits
- Also managing the daily production of the Kits, banking pins and internet banking and queries related to it
Education
Bachelor's degree - Commerce
Mumbai University
Bachelor - Business Administration
Welingkar Institute
Skills
Advanced Business Analyst Expertise
Migration strategist
Product Vision and Roadmap Development
Cross-Functional Team Collaboration
Digital product management
Analytical Thinking and Problem-Solving
Strong Interpersonal Communication
Strategic Decision-Making and Execution
Inspirational Team Leadership
Bankingexperience
19 years with Kotak Mahindra Bank Limited and currently Vice President – Business Solution Group,
Merchant business started with Kotak in 2017 and from then we have grown up in terms of Merchant and Txn Volume
- Rolled out Merchant management system for seamless merchant onboarding
- Rolled out Merchant Payment appliction for Merchant called Kotak Biz
- Re-Framed the entire application for charging for merchant charging
- Key projects related to NPCI and Scheme Mandate has been fulfilled
- Micro ATM business setup was done by my team
- Was part of the Cash Deposit Machine (CDM) team
Personal Information
- Date of Birth: 12/30/75
- Nationality: Indian
- Marital Status: Married
Computerknowledge
Microsoft Office, Microsoft – Windows 95, UNIX, Microsoft Access
Timeline
Vice President – Business Solution Group
Kotak Mahindra Bank Limited
04.2020 - Current
Senior Manager / Chief Manager / AVP
Kotak Mahindra Bank Limited
04.2011 - 01.2020
Assistant Manager – Central Processing Center
Kotak Mahindra Bank Limited
04.2004 - 04.2007
Officer Retail Operations
ADFC PVT LTD affiliate of HDFC BANK LTD Central Processing Unit
08.2000 - 04.2004
Bachelor's degree - Commerce
Mumbai University
Bachelor - Business Administration
Welingkar Institute