Nethra Andela
Bengaluru
Summary
Enthusiastic Site Reliability Engineer of having 3 years of IT experience by supporting production for a top brokerage and trading bank in the United States. I have been essential in maintaining the dependability and health of the system. Competent in troubleshooting production difficulties and carrying out failover asks. I offered my assistance in creating dashboards and alerts, monitoring the system, and guaranteeing its overall health. Played a significant part by carrying out daily production deployments. I do possess the analytical abilities that made it easier for me to comprehend the web and mobile application security systems. Along with having excellent communication skills, I also have leadership abilities. I am eager to apply my significant knowledge and experience in a practical situation.
Overview
3
3
years of professional experience
Work History
Site Reliability Engineer
Wipro
05.2022 - Current
- Expertise in maintaining system health while offering production support.
- Dealt with more than 20 applications, and ensured their health.
- Participated in patching efforts from the beginning, starting with the creation of change tickets, and seeing them through to completion.
- Experience in using a harness to perform production deployments every day.
- Participated in certificate renewals, service account password rotations, middleware and gateway application support.
- Having worked on Kafka application support, I also contributed to troubleshooting production issues by offering a thorough root cause analysis.
- Familiar with more than 20 tools, including Red Button, Splunk, Venafi, Remedy, Confluence, Jira, and the CMA Portal Service now.
- Used tools like Remedy and Service now to create and resolve tickets by considering SLA's and SLO's.
- Took part in initiatives such as the traffic cutover from enterprise to platinum on the PCF platform, as well as disaster recovery activities.
- Demonstrated expertise in organizing and carrying out the failover actions each weekend.
- Achieving 99.99% uptime for the system by overseeing incident response and implementing proactive measures to prevent outages.
Education
Bachelor of Technology - Electronics and Communication Engineering
Madanapalle Institute Of Technology And Science
Madanapalle, Andhra Pradesh04.2022
Skills
- Kafka
- AWS
- Linux
- Apigee
- Splunk
- Data center operations
- Load balancing
- Incident management
- Gcp
- Python
- Harness
- Devops
- Application deployment
- Effective communication
- Analytical thinking
- Team collaboration
- Problem resolution
- Time management
- ITIL
- System monitoring
- Monitoring and Alerting Systems
- Change Management and Release Engineering
- Collaborating with Development and Operations Teams
- Implementing Disaster Recovery and Business Continuity Plans
- Problem Solving and Troubleshooting
- Root Cause Analysis
- Incident Response and Management
- Log Analysis and Monitoring
- Production support
- Service Now
Languages
English
Telugu
Hindi
Extra-Curricular Activities
Participated in district-level cultural events, including dance and drama, during the second year of intermediate studies; received awards for my performances. Actively competed as a throwball player, leading my college team to victory at the district level and earning selection to represent the district in the state-level tournament during my intermediate studies.
Timeline
Site Reliability Engineer
Wipro
05.2022 - Current
Bachelor of Technology - Electronics and Communication Engineering
Madanapalle Institute Of Technology And Science