Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Projects
Disclaimer
Timeline
Generic

Nethra M

Bengaluru

Summary

Experienced professional with a 3+ years of experience and diverse background in transaction risk investigation, compliance, and operations management. Proficient in utilizing SQL, Excel, Tableau, Amazon Quicksight and CBAP (Certified Business Analysis Professional) methodologies to extract insights, drive decision-making, and enhance operational efficiency. Accomplished roles as a Transaction Risk Investigator, Senior Compliance Associate, and Senior Operations Executive, showcasing expertise in risk assessment, regulatory adherence, and process optimization. Adept at analyzing complex data sets, identifying patterns, and implementing strategic solutions to mitigate risks, ensure compliance, and elevate overall operational performance.

Overview

5
5
years of professional experience

Work History

Senior Operations Executive

AMAZON
08.2023 - Current
  • Using data insights to identify and build automated solutions for manual processes
  • Support manual processes requiring automation
  • Suggest and drive process improvements and programs
  • Pre-empt and build dashboards to measure execution success of programs
  • Build automated reports to deliver automation projects in inventory health organization
  • Provide data and analytics to the inventory health team for measuring performance metrics
  • Expertise using EXCEL, SQL and ETL for acquiring and transforming data and keen interest in acquiring an advanced knowledge of SQL
  • Advanced experience of databases in a business environment with large-scale, complex datasets and visualization through TABLEAU
  • Working knowledge of data mining using SQL, ETL, data warehouse as well as EXCEL
  • Have done 2 Dashboards using AMAZON Quicksight which has helped team to have update on each Order status.

Sr C-Ops Associate - RCS

AMAZON
05.2022 - 08.2023
  • Work with clients to define best output based on expressed stakeholder needs queries and output efficiently
  • Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
  • Classify products using analytical approach
  • Respond to stakeholders with guidance and flag any updates to the team
  • Translate basic business problem statement into analysis requirements & dedicated regulatory compliance
  • Have lend my support to solve complex business issues from strategy to execution for Process improvement
  • Run reports and prepare data to identify trends, discrepancies and other abnormalities when compared to historical data and current operational considerations
  • Attention to detail on all aspects and making complex data understandable, more accessible, and usable
  • Training and mentoring other Associates who are facing challenges in achieving the productivity and quality goals
  • Experience in managing regulatory inspections/ audits for quality assurance
  • Handling disputes and conflict received from quality for the entire team and responding to the SIMs within the timeline (SME)
  • Have good understanding of Business process.

Transaction Risk Investigator

AMAZON
03.2021 - 05.2022
  • Have been trained on PQ CORE – SPRO, Anti Money Laundering (AML) projects
  • Got trained on KAI, PQ Core Stage – 2 Vetting Guide, Listing-Level Appeal Review-IN Top Brand and Project-Ease
  • Raised a GEMBA for the Process and got the idea approved
  • Have been trained on Restricted Products on 3 Rules in Restricted Product Operation Team
  • Training new members with the process and onboarding them with clear understanding of the process
  • Have worked with support areas such as operations, finance, settlements, risk analytics, compliance and technology in ensuring high level of control is maintained
  • Identify challenges or issues, and develop effective solutions to mitigate risks
  • Have participated in the review of new business initiatives and transactions requiring pre-approval.

Graduate Apprentice

BHARAT ELECTRONICS
02.2019 - 02.2020
  • R&D Department - Involved in Design of the projects and also been trained on SAP (PP) basic and also involved in analysis of data in SAP and also SAP MM.

Education

Bachelor of Engineering Electronics and Communication -

M S Engineering College
Bengaluru, KA
01.2018

Skills

  • SQL: - RDBMS concept, DML, DDL, TCL, DCL, functions, sub-queries, joins, writing queries
  • Microsoft Word (MS WORD), Microsoft Excel (MS EXCEL), and MS OFFICE
  • PROGRAMMING LANGUAGES: -Basic of VHDL, Verilog and Python
  • Basic Linux Commands, Regex (Basics), html (Basics), xml (Basics), SAP (Basics)
  • Have good Knowledge on SIX SIGMA and KAIZEN
  • Tableau
  • CBAP (Certified Business Analysis Professional)
  • VBA, MACRO, Pivot tables
  • Knowledge of statistical methods and also data analysis
  • Working knowledge of AMAZON QUICKSIGHT
  • Outspoken
  • Strong oral and written communication skills
  • Critical thinking & attentive listener
  • Determined & willing to take up responsibilities
  • Quick learner, resourceful
  • Good analytical and problem-solving skills
  • Time management, adaptability, teamwork skills & leadership
  • Use feedback and reflection to develop self-awareness, personal strengths and address development areas
  • Paragon
  • CP Central
  • My SQL
  • LUCIDCHART
  • VISIO
  • Tableau Public
  • Hubble
  • AMAZON QUICKSIGHT

Websites

Accomplishments

  • Proven experience across the domain of Risk management & Fraud.
  • Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back-end controls.
  • Supports continuous improvements in all relevant processes/ tools/ procedures/ practices/ methods
  • Collaborate with cross-functional teams to drive issue resolution and provide updates on issues and fixes.
  • Worked on WBR and MBR Dashboard for a team reporting metrics of accomplishments of 800+ Headcount.
  • Presented an analysis report on increasing productivity which helped in increasing TPH 2X times helped in increasing the output of team 200%. Maintained a Dashboard for the governance.
  • Have obtained MASTER CERTIFICATE of BUSINESS ANALYST from SIMPLILEARN.

Projects

TOUCH SENSOR USING BUZZ ALARM – As my MINI PROJECT. INTELLIGENT SKIN DISEASE DETECTION USING IMAGE PROCESSING & AI FOR RURAL HEALTH CARE. To detect the skin disease at the earlier stage so that precautionary test would be taken soon and diseases can be prevented. – As my ACADEMIC PROJECT. CANTEEN ORDERING SYSTEM FOR UNILEVER and LIBRARY MANAGEMENT SYSTEM FOR STANFORD As my CBAP COURSE PROJECT. COMPARATIVE STUDY OF COUNTRIES – As my TABLEAU PROJECT.

Disclaimer

I hereby declare that all the particulars stated above are true to the best of my knowledge and belief.

Timeline

Senior Operations Executive

AMAZON
08.2023 - Current

Sr C-Ops Associate - RCS

AMAZON
05.2022 - 08.2023

Transaction Risk Investigator

AMAZON
03.2021 - 05.2022

Graduate Apprentice

BHARAT ELECTRONICS
02.2019 - 02.2020

Bachelor of Engineering Electronics and Communication -

M S Engineering College

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