Nethravathi Murugan
Analyst III Security Operations
Bengaluru,KA
Summary
Analytical Security Operations Analyst with expertise in data-driven decision making, process enhancement, and compliance and strong analytical thinking and problem-solving skills. Experienced in managing security documentation and reporting, focused on optimizing resource allocation and improving compliance through effective data analysis.
Overview
4
4
years of professional experience
Work History
Analyst III Security Operations
DXC Technology India Pvt Ltd
10.2022 - Current
- Maintained accurate and auditable records of all client access requests, ensuring full compliance with security and documentation standards.
- Managed project documentation, ensuring compliance with organizational standards and protocols.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Performed user offboarding activities within SLA, ensuring timely revocation of database and SharePoint access.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Verified that all account holders completed and acknowledged mandatory SDOD (Secure Data and Operations Delivery) policies and training requirements.
- Assessed upcoming onboarding needs to maintain visibility of open roles, enabling accurate forecasting and resource planning.
- Participated in client meetings to provide updates, address DXC specific access issues, and proactively resolve user concerns.
- Ensured correct Sponsor and Purchase Order (PO) resource alignment for relevant projects, improving project coordination and efficiency.
- Tracked and maintained all request completions within SLA and managed end-to-end database access provisioning and deprovisioning.
- Generated and distributed detailed weekly and monthly SLA performance reports to stakeholders, and effective support and effective support.
Education
BCA - Computer Applications
New Horizon of College
Bengaluru, India 04.2001 -
Skills
Security operations
Audit support
Incident reporting
Documentation and reporting
User onboarding ,offboarding
Process enhancement
Security solutions
Data-driven decision making
Cost analysis
Resource allocation
Performance tracking
MS Excel/Microsoft Office
Data visualization
Workflow Analysis
Analytical thinking
Decision-making
Problem-solving
Priority management
Information gathering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Analyst III Security Operations
DXC Technology India Pvt Ltd
10.2022 - Current
BCA - Computer Applications
New Horizon of College
04.2001 -