Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
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BusinessDevelopmentManager
Netra Saxena

Netra Saxena

Product Owner
Bengalûru

Summary

Highly accomplished and results-driven Certified Product Owner in driving successful software development projects, CI/CD workflow management. Proven expertise in defining product strategy, collaborating with cross-functional teams, and delivering innovative solutions. Adept at fostering a customer- centric approach, optimizing agile processes, and ensuring the timely delivery of high-quality products Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented, attentive and decisive leader. Proactive and achievement-oriented Product Owner bringing 16 years of experience with special emphasis helping the leadership assessment / engagement clientele.Articulate communicator, natural leader and organized manager. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
2
2
Languages

Work History

Product Owner

KINCENTRIC
Bengaluru
07.2019 - Current

• Developed Market Intelligence: Built domain knowledge and competitive intelligence in product areas, ensuring thorough understanding of market trends and customer needs through market research
• Promoted Team Collaboration: Drove transparency, collaboration, and rigorous testing of ideas within team, aligning product development efforts with customer requirements and company goals
• Navigated Development: Challenges: Identified and removed roadblocks, mitigated short-term risks, and assisted team in overcoming challenges during product development
• Optimized Resource Allocation: Made informed trade-offs in opportunity, cost, and resources with leadership guidance, ensuring optimized resource allocation aligned with organizational priorities
• Facilitated Cross-functional Communication: Maintained strong connections with engineering leaders on vision, timelines, risks, and team dynamics, ensuring seamless communication and collaboration between product and engineering teams
• Requirements and User Stories: Gathering all requirements and converting them into user stories in ADOS (Team foundation server) whilst maintaining Epic and Features
• Scrum Meetings: Facilitated scrum meetings to help team with any blocking issues
• Aligned Product Design and Strategy: Coordinated with design leadership on design needs, priorities, timelines, and long-term vision, ensuring product design and user experience align with overall product strategy
• Enhanced Internal Processes: Managed suite of tools to improve processes for user base of almost 6M users, leading to 35% improvement in client retention
• Streamlined Operational Workflows: Drove strategic initiatives to streamline enterprise-wide capacity planning and operational workflows
• Aligned Cross-functional Teams: Instrumental in aligning cross-functional teams, including engineering and design, ensuring seamless collaboration and shared vision for efficient product development and execution
• Acted as Liaison with Leadership: Served as critical liaison between team and company leadership, effectively communicating product visions and securing buy-in from VPs and Directors, ensuring organizational alignment with strategic direction and contributing to successful delivery of solutions
• Seasoned Product Expert: Over 14 years of experience in technology, product management, and user experience design for mobile apps, web, delivering products that customers love.
• Proven Leadership in Product Strategy: Spearheaded innovative product strategies at Kincentric, enhancing employee experience for over 1 million client users
• Successful Product Launch: Led conceptualization and launch of Kincentric employee comment translation project, enhancing customer experiences for over 5 million users, growing user adoption by over 25% in less than 4 months, and contributing to 10% increase in ROI
• Integration: Pioneered Kincentric integration with third-party tools, providing seamless capabilities for clients to run HR and Leadership surveys, actively used by 1 million users monthly
• Key Feature Development: Instrumental in developing and deploying key survey features, setting new service standards, achieving 5% overall cost savings, and driving 30% revenue growth
• Experienced in developing highly scalable, performant, and internationalized web applications
• Product Road mapping: Successfully created roadmaps and maintained it based on company strategy and product vision
• Exceptional Communication and Collaboration: Recognized for establishing and nurturing client relationships, leading to significant annual cost savings
• Agile Methodology Promoter: Thrives in fast-paced environments, excelling in team building, personal development, mentoring, coaching, and conflict resolution
• Improved productivity by 60% and enhanced team dynamics through effective leadership and process reforms
• Complex Project Management: Experienced in managing complex projects with geographically distributed teams
• Testing: End to end testing which includes A/B testing, UAT testing, and move to LIVE testing
• Product Vision: Continuously working towards product vision and communicating to team and entire organization.

Product Owner

AON
Gurgaon
12.2016 - 06.2019

• Collaborate with stakeholders, operations, consultants, development teams, fellow Product Owners, and UX designers to deliver high-quality products that align with product vision, business goals, and customer demands
• Collaborated with key stakeholders to define strategic roadmaps, aligning product development with business goals and market demands
• Utilizing latest technology trends, including AI/ML, to enhance product capabilities and stay ahead of competition
• Implement Agile methodologies, such as Scrum, to optimize product development processes, resulting in increased efficiency and faster go-to-market
• Led team of 5 developers, 1 UX designer, and 3 QA testers in delivering multiple projects resulting in increase in customer satisfaction and good boost in client user retention
• Champion CI/CD practices and reducing time from concept to deployment while maintaining product quality and stability
• Stakeholder Management and cross-functional team integration to achieve product goals
• Market research and analysis to develop feature or enhance feature or product
• Working directly with head of product on collaboration on Future scope of identified work
• Getting into details of scope of work, getting documentation ready, Feature Brief, and User Stories
• Backlog grooming on daily basis so that work ahead is specified for team
• Prioritizing work that needs to go out in Production so that Dev Teams work on items that are high on priority
• Requirement Meetings with Stakeholders on getting clear identification of mapping with requirements and business needs and then converting them into stories in TFS
• Risk Analysis on current scope of work
• Collaborating with other POS on impacts around in different scopes of work and impact analysis on other areas of project while working in same code base or in same release
• Regular catch up with Developers and QAs on progress of work, Scrum Meetings, Sprint Meetings, Retros, Demos.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations
• Implemented Agile methodologies to increase team productivity and enhance overall project outcomes
• Collaborated with cross-functional teams to develop high-quality products that met customer needs
• Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution
• Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects
• Owned and prioritized product backlog
• Enhanced product usability by conducting user research and incorporating feedback into development
• Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations
• Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work
• Led product launches, collaborating with marketing teams to create successful go-to-market strategies
• Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary
• Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution
• Fostered culture of continuous improvement through regular retrospective meetings with team
• Oversaw entire product deployments from vision and creation to rollout and delivery
• Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments

Product Owner /Senior Test Analyst (II)

AON
Gurgaon
12.2010 - 06.2016

• Conducted comprehensive requirements gathering sessions with stakeholders to understand their needs and expectations
• Documented detailed business requirements, functional requirements, and technical specifications
• Developed use cases, user stories, and process flow diagrams to clearly communicate requirements
• Ensured all requirements are traceable, verifiable, and aligned with business objectives
• Managed stakeholder expectations and ensure their needs are accurately reflected in project deliverables
• Communicated effectively with stakeholders to ensure their requirements are understood and met
• Identify and assess risks associated with business processes and projects
• Develop risk mitigation plans and strategies to minimize impact
• Writing Requirements for Compensation Tool
• Sprint Planning and Execution
• User stories creation and maintain product backlog
• Automating compensation project testing using AON Testing Selenium Framework
• Creating Test Suite and test application for any potential bugs
• Writing Test cases and test cases review
• Leading QA Team of 10 members
• Interviewing and hiring of QA Team Members.
• Managed budget allocation and resource utilization to maximize marketing ROI
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations

Lead Tester

AMDOCS
Gurgaon
08.2010 - 12.2010
  • • Improved software quality by designing and implementing comprehensive test plans and strategies
    • Identified critical issues through detailed analysis of test results, enabling timely resolution by developers
    • Implemented continuous improvement initiatives that led to increased effectiveness in identifying defects before reaching production environments
    • Achieved successful product launches by diligently monitoring progress and promptly escalating any risks or roadblocks encountered during testing phases
    • Facilitated smooth communication between development teams, stakeholders, and management throughout all stages of the testing lifecycle
    • Streamlined testing processes with the development of automated test scripts, saving time on repetitive tasks
    • Enhanced team efficiency by training and mentoring junior testers on best practices and procedures

Quality Assurance Engineer

ORACLE
Bengaluru
05.2009 - 11.2009
  • • Writing Test Scripts for all two Oracle Retail Products Point of Sales and Sales Inventory manager
    • Creating Automation Scripts for Functional and Performance Testing
    • Product and Integration Testing.
    • Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders
    • Conducted root cause analysis for defects, leading to targeted improvements in the production process
    • Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products
    • Supported successful product launches by conducting extensive pre-release testing and validation activities

Senior Software Engineer

ACCENTURE
Bengaluru
10.2006 - 04.2009
  • • Writing test scripts for all MHRA applications
    • Creating Automation scripts for functional and performance testing
    • Product and integration testing.
    • Optimized code performance for improved user experience and system efficiency
    • Developed scalable applications using agile methodologies for timely project delivery
    • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards
    • Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality
    • Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team
    • Practiced and encouraged respectful and transparent communication in interactions
    • Integrated cutting-edge technologies into existing systems for enhanced functionality and user satisfaction
    • Estimated work hours and tracked progress using Scrum methodology
    • Built databases and table structures for web applications
    • Conducted regression testing and submitted observations to development team

Education

Bachelor of Engineering - Electronics And Communications

Rajiv Gandhi Technical Univeristy
BHOPAL
06.2002 - 05.2006

PGCSM-03 - Sales And Marketing Education

Indian Institute of Management Indore
INDORE
05.2008 - 05.2009

Skills

Business Analysisundefined

Certification

CSPO

Timeline

AI For product management

02-2024

CSM

11-2021

CSPO

05-2021

Product Owner

KINCENTRIC
07.2019 - Current

Product Owner

AON
12.2016 - 06.2019

Product Owner /Senior Test Analyst (II)

AON
12.2010 - 06.2016

Lead Tester

AMDOCS
08.2010 - 12.2010

Quality Assurance Engineer

ORACLE
05.2009 - 11.2009

PGCSM-03 - Sales And Marketing Education

Indian Institute of Management Indore
05.2008 - 05.2009

Senior Software Engineer

ACCENTURE
10.2006 - 04.2009

Bachelor of Engineering - Electronics And Communications

Rajiv Gandhi Technical Univeristy
06.2002 - 05.2006

Accomplishments

  • Achieved 10% increase in User Registrations by introducing Pendo Analytics for user behavior tasks.
  • Supervised team of 8 staff members.
  • Collaborated with team of 8 in the development of Comment Translation
  • Resolved product issue through consumer testing.
  • Achieved more client registrations by completing the voice of customer with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Talk less do more

Software

Power BI

SQL

Interests

Reading Books

Dance

Netra SaxenaProduct Owner