Compassionate and adaptable professional with experience in patient care and customer service. Proven ability to provide exceptional support and resolve issues promptly, contributing to enhanced satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Windward Pointe Senior Living
Portage, IN
05.2025 - 12.2025
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and safety of resident areas, adhering to health standards.
Supported mobility and transportation of residents within facility premises.
Documented patient care activities accurately in electronic health records system.
Cashier
Biggby Coffee
Portage, IN
10.2024 - 05.2025
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues.
Maintained cleanliness and organization of the workspace to enhance customer experience.
Assisted in training new cashiers on operational procedures and service standards.
Promoted loyalty programs to customers, increasing program awareness and engagement.
Assisted customers with returns, refunds and resolving transaction issues.
Host
Paragon Restraunt
Hobart, IN
08.2024 - 10.2024
Greeted guests upon arrival, creating welcoming atmosphere and enhancing overall dining experience.
Managed reservations efficiently, ensuring optimal table turnover and guest satisfaction.
Coordinated with servers and kitchen staff to streamline service flow during peak hours.
Assisted in training new hosts on customer service protocols and restaurant procedures.
Responded to guest inquiries and concerns, fostering positive relations and repeat visits.
Park Services
Deep River Water Park
Crown Point, IN
05.2024 - 08.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.