Nevaeh Burgess
Carmel,IN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Contributes a positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Kona Grill
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Contributed to inventory management by monitoring stock levels.
- Served high customer volumes during special events, nights, and weekends.
Call Center Representative
Pest Assassins
06.2024 - 02.2025
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for clients.
- Managed customer accounts, subscriptions, and payments.
- Coordinated technician schedules and logistics, leading to smoother operations and better time management.
- Trained new representatives on call handling procedures and company policies.
Office Assistant
Ruble Outdoor Concepts
10.2022 - 01.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Counter Cashier
Puccini’s Pizza & Pasta
09.2019 - 03.2022
- Balanced cash drawer at the end of each shift, accurately reconciling receipts and payments.
- Expedited order processing by efficiently utilizing POS system for quick transaction completion.
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Highschool Diploma -
Eastern Hancock Highschool
Greenfield, IN12.2022
Skills
- Proficient in Fieldroutes & Sage Accounting
- Teamwork and collaboration
- Invoice & Payment processing
- Client confidentiality
- Calendar and appointment management
- Adaptability and flexibility
- Detail & task-oriented
- Strong work ethic
Timeline
Server/Bartender
Kona Grill
03.2025 - Current
Call Center Representative
Pest Assassins
06.2024 - 02.2025
Office Assistant
Ruble Outdoor Concepts
10.2022 - 01.2024
Counter Cashier
Puccini’s Pizza & Pasta
09.2019 - 03.2022
Highschool Diploma -
Eastern Hancock Highschool