Nevil Rupareliya
Surat
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
Work History
Embroidery Specialist
Shivam beads
Surat
07.2025 - 12.2025
- Operated embroidery machines to create intricate designs on various fabrics.
- Selected appropriate thread colors for each embroidery project to enhance visual appeal.
- Collaborated with designers to interpret artwork and ensure design accuracy.
- Ensured quality control by inspecting finished products for defects or inconsistencies.
Manager
La Pinoz Pizza
Surat
10.2024 - 06.2025
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Worked closely with front-end staff to assist customers.
- Supervised daily operations of restaurant to ensure efficient service.
- Trained and developed staff in customer service and operational procedures.
- Coordinated team schedules to optimize labor resources during peak hours.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Maintaining relationships with existing clients and developing new client relationships.
- Answering customer inquiries and providing technical support.
- Handled customer complaints professionally, providing prompt resolutions to enhance satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
Online Reseller
Amazon
Surat
03.2023 - 09.2024
- Researched market trends to identify profitable inventory opportunities.
- Managed product listings to enhance visibility on the platform.
- Coordinated shipping and logistics for timely order fulfillment.
- Analyzed customer feedback to refine product selection and descriptions.
- Utilized data analytics tools to track sales performance and inventory levels.
- Collaborated with suppliers to maintain quality and supply chain efficiency.
- Managed shipping logistics for international orders.
- Implemented promotional campaigns that increased sales by 15%.
- Analyzed sales data to identify trends in customer preferences.
Cafe Barista
house of huegah (Hoh)
Surat
04.2022 - 02.2023
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of the café and workstations.
- Provided excellent customer service by taking orders and answering questions.
- Trained new baristas on café procedures and beverage preparation techniques.
Skills
- Inventory management
- Technical support
- Retail operations
- Sales analysis
- Market research
- Problem solving
- Attention to detail
- Relationship building
- Team collaboration
- Data entry
- Order taking
- Sales techniques mastery
- Product knowledge
Languages
Gujarati
First Language
English
Proficient
C2
Hindi
Advanced
C1
Timeline
Embroidery Specialist
Shivam beads
07.2025 - 12.2025
Manager
La Pinoz Pizza
10.2024 - 06.2025
Online Reseller
Amazon
03.2023 - 09.2024
Cafe Barista
house of huegah (Hoh)
04.2022 - 02.2023