Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Software Engineer - Dot Net Developer
Examroom.AI
01.2021 - Current
Spearheaded the development of a comprehensive CRUD application using the MVC architecture, catering to both Level 1 and Level 2 Production Support teams
Conducted rigorous code debugging and delivered Root Cause Analysis (RCA) on application code, enhancing overall system robustness
Implemented API integration into the CRUD application for seamless interaction, ensuring optimal performance for both Level 1 and Level 2 Production Support
Proactively monitored server health, generating and disseminating Health Check Reports to maintain system integrity
Led Level 1 and Level 2 support engineer teams, providing comprehensive Knowledge Transfer (KT) sessions on new implementations, fostering team proficiency
Expertly identified and resolved API sync job issues, contributing to the smooth functioning of critical processes
Utilized SQL proficiency to write and execute queries for issue identification and resolution, enhancing database performance
Developed scalable and maintainable code, ensuring long-term stability of the software.
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Developed reusable components that significantly reduced development effort on multiple projects.
Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Analyzed proposed technical solutions based on customer requirements.
Improved software performance by identifying and resolving bottlenecks in the code.
Coordinated deployments of new software, feature updates and fixes.
Executive Researcher
Startek (Aegis)
01.2018 - 01.2021
Played a key role in maintaining the integrity of data operations, addressing issues promptly, and actively contributing to the enhancement of data quality
Engaged in thorough research activities, assisting in the preparation of insightful reports on company operations and industry trends to support strategic decision-making
Provided valuable support in day-to-day operations, including managing phone calls, responding to emails, and preparing correspondence, contributing to the overall efficiency of the team