Nia Kyle
Fishers,IN
Overview
5
5
years of professional experience
Work History
General Manager
The Bulldog Bar and Lounge
06.2024 - Current
- Scheduled all front of house employees for shifts, taking into account daily and weekly sales projections, employee strengths, and sports events.
- Managed weekly payroll using Toast Payroll Systems and oversaw daily cash deposits and safe counts.
- Created and implemented new procedures such as training manuals, cleaning checklists, and restaurants rules for each department.
- Monitored financial performance, set daily competitions and sales focuses to provide financial stability and long-term organizational growth.
- Implemented new daily food and beverage specials to increase sales.
Bar Manager
Social Cantina
01.2023 - 06.2024
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Created a bar training manual that would be implemented across all Finney Hospitality Restaurants.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Ranked top bar department in the Finney Hospital Group 8 out of 12 evaluations based on a 6 category grading scale.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Host Manager
The District Tap
01.2021 - 12.2022
- Supervised a team of host to maintain seating rotations, seating arrangements, and menu counts during peak hours to ensure appropriate flow of business.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Assisted with the promotion of daily food and drink specials, weekly and monthly events, and private event room rentals.
- Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.
Bartender, Key-Hourly
The District Tap
07.2020 - 01.2021
- Served high customer volumes during special events, nights, weekends and private events.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with management shifts as needed. Created host schedules for the host department.
Education
Bachelor of Arts - Psychology
Indiana University
Bloomington05-2019
High School Diploma -
Pike High School
Indianapolis, IN05-2015
Skills
- Serv Safe Certification
- Staff training and development
- Profit and loss management
- Recipes and menu planning
- Budget forecasts
- Experience using Toast
- Experience using Aloha
Timeline
General Manager
The Bulldog Bar and Lounge
06.2024 - Current
Bar Manager
Social Cantina
01.2023 - 06.2024
Host Manager
The District Tap
01.2021 - 12.2022
Bartender, Key-Hourly
The District Tap
07.2020 - 01.2021
Bachelor of Arts - Psychology
Indiana University
High School Diploma -
Pike High School
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