NIBBANRAJ GHANSHYAM KAMBLE
Sr Tech Support Engineer
KALYAN
Summary
To secure a position offering responsibility Challenges and personnel growth. A position where my talents can be effectively utilized to improve operations and contribute to company's goals.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Senior Technical Support Engineer
Veritas
Pune
09.2019 - Current
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Served as primary point of contact for support relating to owned solutions and products.
- Designed tailored engineering solutions for customers based upon key requirements.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Document the problem for others to understand easily
- Conduct research to find a solution, recreate the problem in a lab environment, provide a solution or advance the case to the next level where bug fixes are required.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Linux Administrator
Eureka Outsourcing Pvt Ltd
thane
12.2017 - 11.2018
- DC Operations
- Maintained LDAP servers
- Conducting quarterly VAPT
- Resolved vulnerabilities by making improvements to network security.
OPERATION ENGINEER
SIFY TECHNOLOGIES
06.2014 - 06.2016
- RESPONSBILITIES
- Work in teams to deploy and maintain new data center infrastructure
- Identify and help create documentation for the global data center knowledge base
- Monitoring System alert
- Maintaining Inventory of the devices in the Database
- Troubleshooting hardware and software problems
- Installing and configuring the peripherals, components and drivers
- Installing software and application to user standards
- Cross-functional teams on a given project
- Virtualization management (VShpere, VMware)
- Backup and recovery management (Net Vault, Symantec backup Exec)
- Display an understanding of organizational structure and capability to work with
- Cloud services
- Smart support
- Troubleshooting and resolving issues related to computer systems, hardware, software and network
- Quickly responding to network outages
- Assisting the non- IT department with various IT-related upgrades, projects, and tasks
- Identifying, diagnosing, and resolving network problem
- Performing server backups and maintaining offsite tape storage
- Extension of network area
- Perform deep dives on technical issues within the DC
- Perform server upgrades, integration, rebuilds and other projects
- Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
- Work with internal hardware and vendors to help resolve complex technical issues
- Assist with process improvements and inform best practices in data center operations
- Be the go-to server hardware technical resource in the DC
- Plan & Implement Disaster Recovery solution to ensure continuous availability of IT
- Mentor team members to evaluate and look for better ways to resolve issues and define updates to tools and processes
- Preparing Monthly DC Reports
- Have the ability to deliver on time Network Problem Resolution (Restoration of services) and provide Root Cause Analysis to Customer
Education
HSC -
MUMBAI UNIVERSITYMUMBAI UNIVERSITY
06.2013 - 06.2016
SSC -
R.K COLLEGEMaharashtra State Board
06.2011 - 05.2013
St Mary's High SchoolMaharashtra State Board
06.1998 - 01.2008
Skills
Linux Administration Skillsundefined
Certification
Red Hat Certified System Administrator
Timeline
Senior Technical Support Engineer
Veritas
09.2019 - Current
Linux Administrator
Eureka Outsourcing Pvt Ltd
12.2017 - 11.2018
OPERATION ENGINEER
SIFY TECHNOLOGIES
06.2014 - 06.2016
HSC -
MUMBAI UNIVERSITYMUMBAI UNIVERSITY
06.2013 - 06.2016
SSC -
R.K COLLEGEMaharashtra State Board
06.2011 - 05.2013
St Mary's High SchoolMaharashtra State Board
06.1998 - 01.2008
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