Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

NICHOLAS BROUGH

Elkhart

Summary

Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and a superior work ethic. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results, ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Teller

Teller Services, LLC
09.2024 - Current
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Assisted customers with banking needs and inquiries.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established rapport with new clients to increase satisfaction and loyalty.

Sales Associate

Mike's Carwash
07.2021 - 08.2024
  • Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
  • Knowledgeable about product merchandising, payment processing and cleaning.
  • Experienced in providing exceptional customer service, addressing inquiries and resolving issues effectively.
  • Proficient in balancing cash drawers and handling high volumes of cash.
  • Provides excellent customer service by addressing inquiries and concerns promptly and effectively.
  • Utilized effective communication skills to build relationships and foster repeat business.
  • Demonstrated product knowledge to assist customers in making informed purchasing decisions.

Education

No Degree - Finance

Southern New Hampshire University
Manchester, NH
05-2027

No Degree -

Indiana University South Bend
South Bend, IN
05.2025

Marian High School - undefined

Marian High School
05.2023

Skills

  • Drawer balancing
  • Friendly
  • Cash handling
  • Relationship building and management
  • Excellent communication skills
  • Strong work ethic
  • Reliable
  • Customer service
  • Written and oral communication skills
  • Time management

Hobbies and Interests

Outside of a professional atmosphere I race both regionally and nationally where I work in a team setting under extreme pressure and adapting to extreme conditions.

Timeline

Teller

Teller Services, LLC
09.2024 - Current

Sales Associate

Mike's Carwash
07.2021 - 08.2024

Marian High School - undefined

Marian High School

No Degree - Finance

Southern New Hampshire University

No Degree -

Indiana University South Bend

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NICHOLAS BROUGH