Nicholas Hurt
Greenwood
Summary
Results-driven professional that provides customers with tailored solutions to meet needs. Dynamic leader with a proven track record in driving sales growth and enhancing customer satisfaction. Organized and dependable with capabilities to manage multiple priorities with a positive attitude. Excelled in operations management and consultative sales, leveraging skills in agent support and client account management to exceed sales objectives. Cultivated professional relationships and achieved notable success in asset protection and risk mitigation. Willingness to take on added responsibilities to meet goals.
Overview
11
11
years of professional experience
Work History
Senior Sales Associate - In Home Expert
AT&T
12.2023 - Current
- Met or exceeded sales objectives on consistent basis to drive company growth
- Worked through sales training to continue to improve on the sales approach and fine tune it to bring on the best results when closing sales on the spot.
- Acted proactively in regards to any customer issues as well as brainstorming with colleagues to find solutions in every situation.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Real Estate Broker
Indiana Realty Pros
03.2015 - 01.2024
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Arranged for inspections and surveys of sold properties.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Cultivated strong relationships with agents, lenders and title companies.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Advocated for client needs and obtained desired considerations for sales and purchases.
Insurance Broker Owner
Indy Insurance Pros
01.2020 - 12.2023
- Completed operations for the company including payroll, commissions, and licensing.
- Managed two other licensed agents and oversaw their work including their training, quoting, and sales.
- Worked collaboratively as a team to find the best solutions to earn business and meet quotas.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold Homeowners and Auto insurance policies to new and existing customers.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Met with prospective customers and business owners in homes, businesses and other settings.
- Called potential clients to set up appointments according to mutual availability.
- Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
Insurance Broker Operations Manager
PCMG, Inc
03.2014 - 01.2020
- Managed the entire insurance division of the company which included the oversight of gaining contracts with companies, commissions and payroll, and sales meetings.
- Managed and motivated two other licensed agents to be productive and engaged in work to hit their sales goals that we set out.
- Implemented a sales and follow up strategy to keep on top of all the leads for the company
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold Homeowners and Auto insurance policies to new and existing customers.
- Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
Education
Bachelor of Arts - Communication And Rhetoric
Wabash College
Crawfordsville, IN05.2013
Skills
- Agent Support
- Operations Management
- Insurance Coverage Review
- Consultative Sales Approach
- Asset Protection
- Customer Follow-Up
- Risk Mitigation
- Property and Casualty Products
- Quotes and Sales
- Professional Relationships
- Agent and Seller Communications
- Client Account Management
Timeline
Senior Sales Associate - In Home Expert
AT&T
12.2023 - Current
Insurance Broker Owner
Indy Insurance Pros
01.2020 - 12.2023
Real Estate Broker
Indiana Realty Pros
03.2015 - 01.2024
Insurance Broker Operations Manager
PCMG, Inc
03.2014 - 01.2020
Bachelor of Arts - Communication And Rhetoric
Wabash College
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