Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Palcek

Merrillville

Summary

Dynamic leader with a proven track record at McDonald's, enhancing operational efficiency and employee satisfaction. Expert in strategic planning and customer relations, I've driven significant sales growth and profitability. Skilled in leadership and problem resolution, my approach boosts team performance and fosters enduring client loyalty, achieving a notable increase in customer retention.

Offering strong foundation in discipline, teamwork, and physical fitness, eager to learn and develop within structured environment. Brings solid understanding of commitment and resilience required for success, coupled with ability to quickly adapt and excel in rigorous training programs. Ready to use and develop leadership and problem-solving skills in Desired Position role.

Developed exceptional leadership and problem-solving skills in structured, high-pressure environment. Demonstrates adaptability, discipline, and strong work ethic, ready to transition into new field. Committed to leveraging transferrable skills to contribute effectively to new challenges and opportunities.

Dependable and driven with strong sense of duty and teamwork, well-suited for demanding environments. Possesses foundational knowledge in physical fitness and basic tactical skills, combined with disciplined approach to training and development. Committed to contributing to mission success and achieving high standards of performance.

Professional with robust background in rigorous environments, well-suited for military roles. Proven team collaborator with focus on achieving mission objectives and adapting to dynamic situations. Strong skills in physical fitness, discipline, and leadership, ensuring reliability and effectiveness in high-pressure scenarios. Dependable and flexible, bringing results-driven approach to every task.

Professional prepared for demanding roles, bringing valuable training and discipline. Background includes executing complex tasks under pressure and maintaining high standard of performance. Known for strong team collaboration and adaptability in dynamic situations. Proficient in physical fitness, strategic thinking, and disciplined execution.

Experienced with rigorous training and physical endurance. Utilizes strategic thinking and problem-solving to complete missions efficiently. Track record of demonstrating discipline, teamwork, and adaptability in challenging environments.

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid Type clearance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Possessing hands-on, problem-solving mindset and positive attitude. Demonstrates understanding of automotive systems and diagnostics, coupled with skills in basic tool usage and vehicle maintenance. Capable of ensuring vehicle safety and efficiency through diligent and precise work.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

McDonald's
07.2020 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Crew Member

Dunkin' Donuts Franchising
07.2021 - 10.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Material Handler

Winpak
10.2020 - 06.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.

Administrative Specialist

Marine Corps
06.2017 - 07.2020
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
  • Facilitated communication between departments, organizing meetings and distributing essential information.
  • Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
  • Handled incoming and outgoing mail.

Shop Hand

Able & Willing Plumbing
05.2015 - 06.2017
  • Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
  • Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Used hand trucks and forklifts to load, unload, and transport items.

Crew Member

Domino's Pizza
09.2013 - 02.2015
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma

Bloom Township High School
Chicago Heights, IL
06.2017

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Training and development
  • Inventory control
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • Motivation
  • Client relations
  • Schedule management
  • Staff motivation
  • Labor cost controls
  • Customer retention
  • Process improvements
  • Deadline oriented
  • Strategic planning
  • Performance improvement
  • Employee development
  • Vendor relationships
  • Consistently meet goals
  • Exceptional interpersonal communication
  • Staffing
  • Performance evaluations
  • Workflow planning
  • Purchasing
  • Recruitment
  • Troubleshooting expertise
  • Operations oversight
  • Performance analysis
  • Cost analysis and savings
  • Quality management
  • Organizational development
  • Sound judgment
  • Risk management

Certification

  • Cyber Security Fundamentals Certificate – Issued through various Department of Defense approved educational platforms for soldiers engaged in cyber operations or requiring a baseline understanding of cyber security principles in their roles.
  • Tactical Combat Casualty Care Certification (TCCC) – National Association of Emergency Medical Technicians in conjunction with the Committee on Tactical Combat Casualty Care.
  • Basic Combat Training Graduation Certificate – Various Basic Training Locations across all branches of the military.
  • Marine Rifleman Certification – Marine Corps Basic Infantryman Course or equivalent training within the Marine Corps.
  • ServSafe Food Handler's Certification
  • State Driver's License

Timeline

Crew Member

Dunkin' Donuts Franchising
07.2021 - 10.2021

Material Handler

Winpak
10.2020 - 06.2021

General Manager

McDonald's
07.2020 - Current

Administrative Specialist

Marine Corps
06.2017 - 07.2020

Shop Hand

Able & Willing Plumbing
05.2015 - 06.2017

Crew Member

Domino's Pizza
09.2013 - 02.2015

High School Diploma

Bloom Township High School
Nicholas Palcek