NICHOLAS POTTERS
New Castle
Summary
Targeted roles in dynamic environments that promote personal development and effective use of expertise.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine & Spirits
Indianapolis, IN
11.2023 - Current
- Service accounts by writing orders, restocking, rotating and facing products on the shelves
- Comply with Federal and State Excise Laws
- Assist with building displays
- Work with the stores to complete resets
- Communicate with store personnel to determine individual store needs
- Check with store management for any supplemental needs
- Pitch sales opportunities to increase store profit margins
- Increased sales growth 8% vs last year
- Have shown sales increases in 75% of our top 8 brands
- Steady increase in 67% of top 6 classes, including a 25% increase in vodka sales.
Team Lead
Goodwill Industries
Greenfield, IN
10.2021 - 11.2023
- Lead a team of 35 employees to reach Goodwill goals and standards
- Oversee the daily backroom activities to ensure product is properly priced
- Count, organize and order monthly inventory
- Assist with loading and unloading furniture and other donations
- Verify donations are properly priced per Goodwill's pricing policies
- Ensure items going to the floor are of appropriate quality
- Count daily donations and create reports when theft occurs
- Secure and transport bank deposits
- Monitor sales data to see what areas can be improved on
- Created a spreadsheet to help monitor daily supply usage
- Identify potentially higher valued items to send to our online auction site
- Research items to determine what goes to our eComm site
- Helped increase store sales by 16%
- Increased eComm sales by 35%
Correction officer
Henry County Jail
New Castle, IN
06.2019 - 08.2021
- Redesigned the Jail List spreadsheet to make it easier to read and navigate
- Write reports regarding inmate behavior
- Monitors inmate activity via cameras and notify staff of unusual behavior
- Release funds for outgoing inmates
- Books and releases inmates
- Searches cells and blocks for illegal items
- Log inmate and vendor activities
- Accept medical items for inmates
- Operate exterior doors to keep jail secure and allow only authorized personnel to enter
- Field phone calls regarding inmate information, bonds, or warrant searches
- Monitor visits and ensure inmate location is correct
Lead Cashier
Mr. Fuel
Spiceland, IN
05.2017 - 05.2019
- Run register
- Break/Load drawers
- Settle end of day reports
- Authorize refunds and exchanges
- Routine maintenance
- Prepare food products and verify temperatures are safe
- Performed inventory counts of refrigerated and frozen items
- Check stock levels of merchandise and check for outdated product
Sales Floor Supervisor/ Express Manager
Kmart
Richmond, IN
12.2014 - 04.2017
- Key holder
- Supervised up to 30 employees
- Wrote schedule for department employees
- Delegated tasks for employees
- Ensured all valuable merchandise was secured
- Authorized returns and refunds
- Processed cash register loans
- Verified daily cash deposits
- Looked into cash discrepancies
- Secured store for closing
Education
Vocational School Certificate or Other Post-Secondary Certificate - CDL Training
TDI Indianapolis
INHigh School Equivalency Diploma - General High School Curriculum
FIND Center
Richmond, INSkills
- Demonstrated over 10 years of leadership expertise in driving team performance and strategic initiatives
- Cultivated client relationships and drove sales growth over 2 years as a sales representative
- Leveraged over 20 years of expertise in customer service assistance to enhance client satisfaction
- Utilized analytical thinking skills to execute timely decision-making in dynamic situations
- Operated pallet jacks to efficiently load and unload trailers
- Oversaw ordering processes and managed inventory control systems
Timeline
Sales Consultant
Southern Glazer's Wine & Spirits
11.2023 - Current
Team Lead
Goodwill Industries
10.2021 - 11.2023
Correction officer
Henry County Jail
06.2019 - 08.2021
Lead Cashier
Mr. Fuel
05.2017 - 05.2019
Sales Floor Supervisor/ Express Manager
Kmart
12.2014 - 04.2017
Vocational School Certificate or Other Post-Secondary Certificate - CDL Training
TDI Indianapolis
High School Equivalency Diploma - General High School Curriculum
FIND Center