Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nichole Winstead

Indianapolis

Summary


Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

5
5
years of professional experience

Work History

Adminstrative Assistant

Zirmen Global Solutions
01.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Pre School Teacher

Family Development Services
08.2022 - 03.2023
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Education

Master of Arts - Mental Health Counseling

Indiana Wesleyan University
Marion, IN
05-2027

Master of Arts - Psychology

Indiana Wesleyan University
Marion IN
04-2024

Bachelor of Science - Human Services in Youth/Family Services

Purdue University Global
West Lafayette, IN
11-2021

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Customer and client relations
  • Microsoft Office Suite
  • Critical thinking
  • Strong problem solver
  • Confidential document control
  • Complex Problem-solving
  • Training and coaching

Interests

Licensed Foster Care Parent

15 experience


Provided a safe, stable, and nurturing home environment for children in foster care, prioritizing their emotional, physical, and developmental needs

Collaborated with social workers, educators, and medical professionals to develop individualized care plans and support systems for foster children

Demonstrated exceptional communication, patience, and conflict-resolution skills while fostering trust and creating a sense of belonging

Encouraged educational success, extracurricular involvement, and personal growth, helping children build confidence and resilience

Maintained accurate records and adhered to all state and agency regulations regarding foster care practices

Timeline

Pre School Teacher

Family Development Services
08.2022 - 03.2023

Adminstrative Assistant

Zirmen Global Solutions
01.2020 - Current

Master of Arts - Mental Health Counseling

Indiana Wesleyan University

Master of Arts - Psychology

Indiana Wesleyan University

Bachelor of Science - Human Services in Youth/Family Services

Purdue University Global

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Nichole Winstead