Nickey Narware

Insurance Survival Dashboard

• Developed interactive Tableau dashboards to provide insights at agent and region level.
• Designed dashboards using filters, parameters, and drill-down features for detailed analysis.
• Converted BO reports into Tableau dashboards for improved usability.
• Migrated data from Teradata to AWS and handled data repointing.
• Used SQL for data validation and ensured data accuracy.

Tableau Platform and Reporting - BSC

• Worked as part of Tableau Platform team supporting enterprise-level reporting.
• Developed and supported dashboards for healthcare/life science data analysis.
• Managed user access and permissions ensuring secure and role-based access.
• Assisted users with Tableau Creator license allocation and setup.
• Provided support for dashboard-related issues and reporting requirements.

Security Shield Dashboard

• Developed interactive Tableau dashboards to visualize code quality and security metrics across projects.
• Created visualizations for key parameters such as SAST, DAST, Vulnerability Assessment (VA), Penetration Testing (PT), and Sonar metrics.
• Designed dashboards to track code quality based on issues, vulnerabilities, and lines of code.
• Implemented filters, parameters, and drill-down features for dynamic data exploration.
• Enabled stakeholders to analyze project health and identify security risks proactively.
• Used SQL for data extraction and transformation to support reporting needs.

CITI BANK- Eclipse Management System

• Developed backend functionalities using Java for customer service request management.
• Built modules to handle complaints, service requests, and memos.
• Designed business logic for tracking and managing customer issues.
• Improved system efficiency by streamlining request handling processes.

CITI BANK - One Complaints

• Developed backend functionalities using Java for incident and event management.
• Designed logic for handling incidents, events, and resolution workflows.
• Collaborated with cross-functional teams to deliver efficient solutions.
• Contributed to cost optimization with savings of up to ₹2 million annually.