Nicole Clevenger
Muncie
Summary
Dependable customer-service professional with 10+ years of front-of-house and cash-handling experience in busy retail and restaurant environments. Strong communicator and team leader with a track record of meeting sales goals, resolving guest issues, and maintaining efficient operations. Quick learner with reliable attendance and a focus on delivering positive guest experiences.
Overview
12
12
years of professional experience
Work History
Server / Bartender
Red Lobster
Muncie, IN
06.2016 - Current
- Deliver friendly, efficient service to 100+ guests per shift; resolve customer issues to maintain satisfaction.
- Handle cash, process POS transactions, and balance registers at shift end.
- Train new servers on menu, POS procedures, and safety/sanitation standards.
- Maintain dining and bar area cleanliness; enforce health and safety protocols.
Sales Associate (Seasonal)
The TJX Companies (TJ Maxx)
Muncie, IN
11.2020 - 02.2021
- Processed transactions, assisted customers, and maintained merchandising standards.
- Unloaded and stocked inventory; organized sales floor for visual appeal and easy shopping.
- Performed cash handling and register reconciliation.
Dog Tech
Animal Shelter
Muncie, IN
08.2019 - 02.2020
- Cared for dogs: feeding, watering, kennel cleaning, basic grooming, and administering medications.
- Socialized animals to improve adoptability and assisted in daily intake/outtake procedures.
Bank Teller
Old National Bank
Muncie, IN
08.2014 - 06.2016
- Conducted cash transactions, balanced drawer, and met branch sales/service goals.
- Promoted bank products and assisted customers with routine account needs.
- Followed security and compliance procedures for cash handling and customer verification.
Sales Associate
Victoria’s Secret
Richmond, IN
01.2014 - 07.2015
- Met sales targets through customer engagement and product recommendations.
- Handled cash, returns, and maintained store presentation standards.
Education
Some college coursework - undefined
Indiana University East
Richmond, IN05.2014
High School Diploma - undefined
Randolph Southern Jr-Sr High School
Lynn, IN06.2012
Skills
- Assisted customers with inquiries and concerns to improve guest relations Supported cash handling and POS operations for accurate transactions Engaged in sales and suggestive selling techniques to enhance customer satisfaction Maintained cleanliness and sanitation standards to create a safe environment Stocked inventory and organized merchandising displays to increase product visibility
Additional
- Authorized to work in the U.S. for any employer
- Availability: weekdays evenings/weekends (flexible)
Timeline
Sales Associate (Seasonal)
The TJX Companies (TJ Maxx)
11.2020 - 02.2021
Dog Tech
Animal Shelter
08.2019 - 02.2020
Server / Bartender
Red Lobster
06.2016 - Current
Bank Teller
Old National Bank
08.2014 - 06.2016
Sales Associate
Victoria’s Secret
01.2014 - 07.2015
Some college coursework - undefined
Indiana University East
High School Diploma - undefined
Randolph Southern Jr-Sr High School