Nicole Easley
Fort Wayne
Summary
Results-driven professional with extensive experience in delivering comprehensive implementation projects from inception to completion. Expertise in strategic planning and stakeholder engagement ensures seamless execution while managing cross-functional teams to drive continuous process improvements. Demonstrated success in leading complex initiatives with a strong focus on team collaboration and measurable results. Recognized for adaptability and reliability in dynamic environments, with a proven ability to optimize processes and manage change effectively.
Overview
13
13
years of professional experience
Work History
Project Implementation Manager
Shambaugh & Son, LP (EMCOR Group)
01.2025 - Current
- Budget and schedule headcount across workforces, to ensure the right certifications are on site at the right time
- Coordinate calendar slots for specialized technicians to perform proprietary configuration without lapping each other
- Manage the strict deployment schedules, integration points and service agreements for critical vendors
- Manage vendor communication (MRO requests, quotes, lead times)
- Led project implementation strategies to enhance client satisfaction and operational efficiency.
- Managed cross-functional teams to ensure timely delivery of services and adherence to client requirements.
Dispatch Manager / National Account Operations Manager
Shambaugh & Son, LP (EMCOR Group)
01.2013 - 01.2025
- - Ensured that service-level agreement and key performance indicators were met with National account clients
- Identified areas to improve workflow and advised on account strategy based on client feedback
- Oversaw account profitably and work order processing
Education
Master of Science - Strategic Management
Indiana Tech
05.2018
Skills
- Process optimization
- Project oversight
- SharePoint file management
- Collaborative communication skills
- System integration
- Strategic business analysis
- Cross-functional team management
- Project management
- Software implementation
- Business analysis
Websites
Accomplishments
- - Developed CMMC self-assessment tools for compliance tracking
- - Created Excel systems improving workflow visibility
- - Streamlined vendor request process
- - Supported compliance readiness efforts
Timeline
Project Implementation Manager
Shambaugh & Son, LP (EMCOR Group)
01.2025 - Current
Dispatch Manager / National Account Operations Manager
Shambaugh & Son, LP (EMCOR Group)
01.2013 - 01.2025
Master of Science - Strategic Management
Indiana Tech