Nicole Howard
Auburn
Summary
I am a very motivated and a hard worker. I work well alone and with others. I strive to want to learn anything new along with continuing to improve the knowledge of what I already have learned. Given any opportunity I will put full effort into any position or career to make it my own. I know my resume is mostly Logistics background, but if given the opportunity all my skills can be applied to any position.
Overview
21
21
years of professional experience
Work History
Dispatcher/Customer Service
Hurley Xpedite
03.2020 - 04.2025
- Performed track and trace operations and dispatched trucks. I placed bids for freight and kept track of equipment.
- I also have helped in billing, safety and recruiting. I helped make sure all paperwork was submitted for billing, helped recruit drivers to come on with the company, and helped prepare for orientation and anything else that was needed in safety.
Parts Counter Person
Palmer Group
10.2023 - 04.2024
Dispatcher/Customer Service
Tradition Transportation
07.2017 - 01.2020
- Ran a fleet of 14 local trucks, did their payroll, daily logs, daily schedules.
- I did the customers over the road shipments and kept track of them making sure shipments were picked up and delivered on time.
- I interviewed and hired my drivers.
Broker/Dispatcher
Circle Logistics
07.2016 - 07.2017
- I started as a broker where I gained customers and took freight and brokered the freight out to outside carriers.
- I helped start up a carrier base for several customers in order to insure their freight would be covered.
- I also helped in dispatch when needed and helped make sure drivers had all information needed to complete a job.
Freight Broker
Buchanan Hauling and Rigging Inc
10.2009 - 01.2014
- I was an Agent Liason, I helped make sure the freight that our Agents had were getting covered and that they were happy.
- I also brokered freight to outside carriers.
Dispatcher/Customer Service
First Call Towing
12.2003 - 01.2008
- I did a little bit of everything.
- I helped keep inventory, bill out carriers when they came in for repairs, I dispatched road service when needed and helped in the office where needed.
Education
College in Business -
Strayer University
District of Columbia04.2025
High school diploma -
Fremont High School
Fremont, IN06.2001
Skills
- Dispatching
- Payroll
- Human Resources
- Customer service
- Order Entry
- Sales
- QuickBooks
- Microsoft Word
- Office Management
- Administrative Experience
- Microsoft Excel
- Bookkeeping
- Upselling
- Communication
- Problem-solving
- Leadership
- Organization
- Initiative
- Time management
- Adaptability
- Computer literacy
Timeline
Parts Counter Person
Palmer Group
10.2023 - 04.2024
Dispatcher/Customer Service
Hurley Xpedite
03.2020 - 04.2025
Dispatcher/Customer Service
Tradition Transportation
07.2017 - 01.2020
Broker/Dispatcher
Circle Logistics
07.2016 - 07.2017
Freight Broker
Buchanan Hauling and Rigging Inc
10.2009 - 01.2014
Dispatcher/Customer Service
First Call Towing
12.2003 - 01.2008
College in Business -
Strayer University
High school diploma -
Fremont High School
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