Nicole Mitchell
Ellettsville,IN
Summary
Higher education administrator with 9+ years of experience leading university programs, managing operations, supervising staff, administering budgets, and developing strategic partnerships across academic and community organizations. Proven success overseeing complex initiatives, planning large-scale events, directing personnel, improving operational processes, and collaborating with faculty, administrators, and external stakeholders. Recognized for exceptional organization, relationship building, and the ability to lead programs that create meaningful educational experiences.
Overview
12
12
years of professional experience
Work History
Integrations Coordinator, M&A
WalkerHughes Insurance
05.2026 - Current
- Coordinate operational activities supporting the integration of newly acquired insurance agencies.
- Manage multiple concurrent projects while collaborating with cross-functional teams to ensure successful implementation of standardized business processes.
- Develop documentation, monitor project timelines, and communicate progress to internal stakeholders.
- Support process improvement initiatives through data tracking, organization, and administrative coordination.
Associate Director, Student Engagement and Success
Indiana University, Luddy School of Informatics, Computing, and Engineering
07.2022 - 03.2026
- Directed the day-to-day operations of the Luddy Living Learning Community, overseeing program administration for more than 180 first-year students.
- Managed an annual operating budget monitoring expenditures, forecasting needs, approving purchases, and ensuring compliance with university financial policies.
- Developed strategic initiatives and operational improvements that increased first-year retention from 91% to 98% over three academic years.
- Recruited, hired, trained, supervised, and evaluated 24 undergraduate peer mentors and one graduate assistant, fostering leadership development and maintaining high performance standards.
- Planned and executed large-scale orientation programs, leadership workshops, faculty engagement events, and community-building initiatives serving students and families.
- Built collaborative partnerships across Housing, Academic Advising, Career Services, CAPS, Admissions, Development, and faculty leadership to support program goals.
- Coordinated multiple concurrent projects, balancing operational priorities, budgets, personnel, communications, and event logistics while meeting institutional deadlines.
- Prepared reports, monitored program outcomes, assessed participation data, and implemented continuous process improvements.
- Served as instructor for four sections each semester of Technology Leadership and Innovation, integrating leadership development, career readiness, and student engagement.
Assistant Director, Transfer Admissions
Indiana University, Admissions
08.2021 - 07.2022
- Managed recruitment initiatives supporting university enrollment goals through strategic outreach, event planning, and partnership development.
- Coordinated campus visits, recruitment events, presentations, and communications for prospective students and families.
- Utilized Salesforce, PeopleSoft SIS, and Tableau to monitor recruitment data, evaluate outcomes, and improve operational effectiveness.
- Collaborated with academic departments, financial aid, admissions leadership, and student ambassadors to strengthen enrollment initiatives.
- Provided individualized advising to students and families regarding admissions, transfer pathways, scholarships, and university resources.
Associate Director of Admissions
Ivy Tech Community College
08.2019 - 02.2021
- Supervised admissions staff and student employees while overseeing daily office operations and customer service.
- Managed recruitment programming, enrollment initiatives, and outreach events supporting institutional enrollment goals.
- Partnered with faculty, student affairs, marketing, and community organizations to expand prospective student engagement.
- Streamlined admissions processes and improved service delivery through operational improvements and cross-functional collaboration.
Honors Program Coordinator
University of Southern Indiana
07.2016 - 06.2018
- Directed co-curricular programming supporting the Honors Program and Living Learning Communities.
- Coordinated leadership programs, orientation activities, workshops, and special events.
- Recruited, trained, and supervised student leaders and mentors.
- Collaborated with faculty and university partners to create meaningful academic and leadership experiences.
- Managed logistics, scheduling, communications, and program implementation for multiple initiatives simultaneously.
Senior Administrative Assistant
Indiana University, Kelley School Of Business
09.2014 - 12.2015
- Supported faculty recruitment and tenure review processes requiring strict confidentiality and policy compliance.
- Managed departmental budgets, purchasing, travel coordination, reimbursements, and financial documentation.
- Coordinated meetings, faculty searches, committee activities, and administrative projects.
- Maintained official records and ensured compliance with university procedures.
Education
Bachelor of Science - Journalism
University of Southern Indiana
Evansville, IN06-2019
Skills
- Program Administration & Strategic Planning
- Operational Leadership & Project Management
- Staff Supervision, Hiring, Training & Team Development
- Program Operations & Budget Administration
- Community Engagement & Cross-campus Collaboration
- Data Analysis & Reporting
- Policy Compliance
- Communication & Cross-Functional Collaboration
- Microsoft 365, Outlook & Teams
- PeopleSoft & StarRez
- Tableau & Salesforce
- Canvas & Blackboard
- Adobe Creative Suite
Timeline
Integrations Coordinator, M&A
WalkerHughes Insurance
05.2026 - Current
Associate Director, Student Engagement and Success
Indiana University, Luddy School of Informatics, Computing, and Engineering
07.2022 - 03.2026
Assistant Director, Transfer Admissions
Indiana University, Admissions
08.2021 - 07.2022
Associate Director of Admissions
Ivy Tech Community College
08.2019 - 02.2021
Honors Program Coordinator
University of Southern Indiana
07.2016 - 06.2018
Senior Administrative Assistant
Indiana University, Kelley School Of Business
09.2014 - 12.2015
Bachelor of Science - Journalism
University of Southern Indiana