Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Zychal

Hobart

Summary

Accomplished Color Consultant at Sally Beauty Supply, adept in branding and marketing with a keen eye for color theory, significantly enhanced client satisfaction through personalized consultations. Skilled in visual communication and client relations, consistently fostered long-term connections, demonstrating exceptional detail orientation and space planning prowess.

Overview

17
17
years of professional experience

Work History

Color Consultant

Sally Beauty Supply
06.2024 - Current
  • Nurtured long-lasting relationships with clients by offering post-project follow-ups and ongoing design assistance when needed.
  • Increased client satisfaction by providing personalized color consultations and home visits.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.
  • Created and recorded color formulas to match colors.

Cashier

Luke Oil Service Station
07.2023 - 04.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Learned duties for various positions and provided backup at key times.

Sales Associate

Sally Beauty Supply
06.2018 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Listened to customer needs and desires to identify and recommend optimal products.

Point of Sale Associate

Payless Shoe Source
06.2008 - 07.2012
  • Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
  • Managed cash registers efficiently, balancing drawers at the end of each shift with accuracy and diligence.
  • Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
  • Learned duties for various positions and provided backup at key times.
  • Restocked and organized merchandise in front lanes.
  • Managed high volume periods effectively by maintaining focus under pressure while maintaining a friendly demeanor towards customers.
  • Developed strong relationships with regular customers by remembering names, preferences, or previous purchases.
  • Contributed to overall store performance through effective teamwork and collaboration with colleagues.
  • Increased customer satisfaction by providing efficient and accurate Point of Sale transactions.

Education

Diploma -

Portage High School
Portage, IN
05.2003

Skills

  • Branding and marketing
  • Client consultation
  • Space planning
  • Visual communication
  • Color theory expertise
  • Material selection
  • Pattern recognition
  • Fashion industry awareness
  • Color psychology
  • Detail-oriented

Timeline

Color Consultant

Sally Beauty Supply
06.2024 - Current

Cashier

Luke Oil Service Station
07.2023 - 04.2024

Sales Associate

Sally Beauty Supply
06.2018 - 10.2022

Point of Sale Associate

Payless Shoe Source
06.2008 - 07.2012

Diploma -

Portage High School

Similar Profiles

CREATE PROFILE
Nicole Zychal