NICOLYN ROY
Bangalore
Summary
Dynamic leader with a proven record in enhancing risk and compliance frameworks while driving operational excellence. Expertise encompasses stakeholder engagement, project management, and implementation of transformative solutions that mitigate risks and optimize processes. Recognized for effectively translating C-level directives into actionable initiatives that foster high-performing teams and strategically impact operations. Committed to scalable growth and continuous learning, with strong communication skills that enhance collaboration across diverse business segments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Vice President Business Risk Management
State Street Corporation
Bangalore
01.2019 - Current
- Risk consultant for Custody, Derivatives, Loans and Reconciliation businesses at State Street India.
- Deliver regular advisories on risk issues, ensuring operational integrity.
- Direct administration of RCSA protocols for business units like Custody, Derivatives, Loans and Reconciliation at State Street India.
- Conducted remediation evaluations.
- Ensure audit readiness.
- Spearheading strategic projects for enhancing Business Risk Management operations within India.
- Managed creation of comprehensive framework for handling incidents at State Street India.
- Continuous orchestration on thorough evaluations of critical hot-spot regions across businesses.
- Collaborated on developing AI solution to analyze incident trends and identify red flags.
- Engagement with Second Line of Defence on policy amendments in Incident and Issue Management.
- Collaborated with business leads to identify and address issues and control failures.
- Risk Programs: Program lead for Incident Quality Assurance, Escalation Framework and Business-led self-testing programs for Accounting and Custody businesses, State Street India.
- Led comprehensive risk management training sessions.
- Instrumental in shaping and guiding the governance framework for risk initiatives.
- Facilitated project meetings, developed and maintained project plans, and supported enterprise-wide Incident and Issue Management tool implementation.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Advised senior executives on approaches for resolving complex issues impacting operations.
- Detected operational discrepancies, introducing corrective measures for enhanced efficiency.
- Developed and executed strategic plans to support the vision of the organization.
Assistant Vice President – Global Compliance Change
Deutsche Bank Group
Bangalore
03.2016 - 02.2018
- Led strategic initiatives for Electronic Communications Surveillance and Anti-Financial Crime.
- Collaborated with stakeholders to enhance current business strategies and establish new operating models.
- Engaged with Compliance Officers, Compliance Operations, Compliance Heads and relevant stakeholders to ensure suitable communication approach.
- Facilitated project and change management using Six Sigma and Lean methodologies.
- Led cross-functional collaboration with Business, Technology, and change management teams to devise rollout strategies and achieve project goals.
Assistant Vice President – Strategic Program Governance Lead
Deutsche Bank Group
Bangalore
11.2013 - 03.2016
- Led strategic execution of Twin City Model resolving a regulatory gap effectively.
- Created EOD checklist control tool for benefit of 150+ users.
- Successfully delivered on regulatory audit point through joint deployment of Email Management System.
- Streamlined the process for effective capacity analysis reporting.
- Developed operational review packs for onshore teams and delivered business scorecards effectively.
- Worked closely with other executive team members on strategic planning initiatives.
- Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
- Monitored departmental performance metrics to ensure objectives were met or exceeded.
Operations Process Improvement Lead for Supply Chain Operations
Hewlett Packard Global Operations
Bangalore
04.2011 - 10.2013
- Delivered consultancy to develop future-state processes and solutions.
- Conducted process and value stream mapping.
- VOC analysis and corrective action planning.
- Collaborated with Account Delivery Managers to define true business metrics.
- Analyzed processes to determine areas requiring enhancement.
- Rolled out the strategic Unified Process Improvement Methodology firm-wide Program for Procurement.
Process Manager (Operations) Listed Derivatives
J P Morgan Services India (P) Ltd.
09.2007 - 11.2010
- Operations Manager of Listed derivatives Brokerage Reconciliation, Payables and Receivables for Futures and Options business globally.
- Established win-win relationships with the organizations top brokerage firms thereby reducing the o/s receivables’ amount for the bank from $6mio to $2.5mio during the third quarter of 2009.
- Rate disputes were investigation and resolved with client services teams/escalated to management resulting in higher STP.
- Implemented process controls to mitigate operational risk.
- Successfully migrated multiple processes across regions (EMEA/APAC) to Bangalore/Mumbai.
- Consistent delivery of service levels across all process/all regions.
- Established twin city operations as part of the strategic resiliency project in the bank.
- People Management responsibilities which included performance management, recruitment, training and development, coaching, mentoring.
- Core Committee member across Investment Banking for People development and succession planning.
Assistant Manager of Operations
Hewlett Packard
Bangalore
09.2001 - 09.2007
- Established ambitious goals for employees to promote achievement.
- Provided guidance to junior staff members on back-office activities and tasks.
- Developed and maintained standard operating procedures for processing operations.
- Managed team members responsible for performing various processing tasks.
- Coordinated with other departments to ensure timely completion of tasks.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Created detailed documentation outlining steps required for successful completion of processes.
- Identified areas of inefficiency and proposed solutions to optimize processes.
- Monitored daily production activities, ensuring accuracy of data entry and quality control.
- Established key performance indicators to measure success of processes.
Education
NASSCOM Women in Tech COHORT 2022 - AI, Cyber Security
NASSCOM
Bangalore09-2023
Risk Professional Training -
Institute of Risk Management
01.2021
Executive Management Program -
IIMB
01.2005
Six Sigma Green Belt Certification -
Council For Six Sigma
01.2005
Bachelor of Commerce -
Christ College
Bangalore01.2001
Skills
- Non-Financial Operational Risk and Governance
- Change Management
- Business Transformation and Operations Excellence
- Project and Business Management
- Strategic Enterprise risk mitigation application deployments
- Functional Strategy Formulation
- Stakeholder Engagement
- Team / Operational leadership
- Transformative leadership
- Data analysis
- Program Management
Certification
- SIX SIGMA
- NASSCOM CERTIFIED IN AI AND CYBER SECURITY
Affiliations
- Travel enthusiast
- Event planning
- Corporate community service
- Mentorship
References
References available upon request.
Timeline
Vice President Business Risk Management
State Street Corporation
01.2019 - Current
Assistant Vice President – Global Compliance Change
Deutsche Bank Group
03.2016 - 02.2018
Assistant Vice President – Strategic Program Governance Lead
Deutsche Bank Group
11.2013 - 03.2016
Operations Process Improvement Lead for Supply Chain Operations
Hewlett Packard Global Operations
04.2011 - 10.2013
Process Manager (Operations) Listed Derivatives
J P Morgan Services India (P) Ltd.
09.2007 - 11.2010
Assistant Manager of Operations
Hewlett Packard
09.2001 - 09.2007
NASSCOM Women in Tech COHORT 2022 - AI, Cyber Security
NASSCOM
Risk Professional Training -
Institute of Risk Management
Executive Management Program -
IIMB
Six Sigma Green Belt Certification -
Council For Six Sigma
Bachelor of Commerce -
Christ College
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