Nida Ambreen Sultana

- Cross-Regional Authorization Validation: Collaborated globally to validate new season and mid-year case

authorizations, ensuring adherence to country-specific standards. Orchestrated client approvals by aligning with

meticulous authorization processes.

- Efficient Escalation Reporting: Led Escalation Reporting workflow, liaising with global offices to compile non-

responsive assignee lists. Swiftly communicated with the client, showcasing coordination and communication

prowess in driving efficient escalation procedures.

- Strategic Tax Equalization Coordination: Orchestrated long-term client coordination for annual tax equalization

initiatives over three months. Managed SOW acquisition, precise data calculations, and consolidated reporting,

facilitating seamless tax equalization preparations through PMO-driven processes.

- Client Billing Expertise: Prepared accurate invoices for quarterly approved annual tax returns. Demonstrated

client-focused financial management skills in ensuring transparent and timely billing processes..

- Global Team Billing Oversight: Reviewed and approved global team billing templates, ensuring compliance with

essential criteria. Managed internal billing efficiently, optimizing financial operations.

- Unified Project Status Management: Streamlined project status tracking and introduced consistency in

comparing planned versus actual budget reports. Enhanced project monitoring for informed decision-making.

- Process Improvement Advocate: Championed continuous process improvement, yielding substantial cost

savings. Simplified complex methodologies, driving operational efficiency enhancements.

- Strategic Reporting Framework Development: Conceived, implemented, and coordinated tax return reporting

structures, creating uniformity within the Global Reporting Team. Enhanced reporting efficiency and accuracy.

- Global Country Coordination: Managed participating EY network countries at regular intervals, ensuring services

aligned with contracted Scope of Work. Enhanced mobility of services and consistency.

- End-to-End Project Management: Proficiently handled projects from inception to closure. Demonstrated

competence in planning, execution, and successful project delivery.

- KPI and SLA Focus: Proactively achieved KPIs and SLAs with a cost-effective approach. Balanced efficient project

delivery with cost consciousness.

- SLA Adherence and Transparent Reporting: Committed to SLA adherence. Provided monthly client reports for

metric verification, maintaining transparency and accountability.

- Compliance Project Excellence: Established and managed compliance project repository, ensuring data quality

and meeting deadlines. Ensured meticulous data validations and effective day-to-day deliverable management.

- Test Management Tool Involvement: Engaged in client test management tools, from creation to testing and

fixes. Collaborated on tool improvements, sharing sample outputs for successful tool deployment.