Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

Nidhi Bhardwaj

Delhi,DL

Summary

Seeking a challenging opportunity in an Organization to excel and grow along with the organization by utilizing my knowledge and acquired skills towards fulfillment of organizational vision. Resourceful Account Executive with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

2
2
years of post-secondary education
3
3
years of professional experience

Work History

ACCOUNT MANAGER

TELEPERFORMANCE
Delhi, Delhi
08.2019 - 03.2021
  • I worked with Teleperformance as an Account Manager wherein i was supposed to acquire organizations for business tie ups and handle those accounts prospectively.
  • Secured high-value companies through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Later from the month of March,2020 i joined the process named WALMART CANADA wherein my key responsibilities were to assist customers with their inquiries and account handling.

Executive

EXECUTIVE • EXL SERVICES PVT. LTD
12.2017 - 03.2019
  • I worked with EXL SERVICES PVT.
  • LTD.
  • In revenue Management process as an associate wherein my core responsibilities were to: - Collect the Data of Payments, - Deal with open complaints related to any published revenue management’s Data, - publish it and report the same to the concerned authority, - Core responsible for Billing details and data of the customer.
  • In June,2018 unofficially I was given responsibility to prepare P4P Data of the concerned Team as per the rules and regulations and maintain quality data of the team which includes all the parameters concerned to their monthly performance.
  • Attended several Training programs organized by the company which includes Soft Skills Development Program, case study training program, Team player role program, Management specific activities, Lecture style training and Mentoring Program.
  • Worked as an HR Spoc of British Gas.
  • Screening candidates with an aspired profile, Documentation, referrals arrangement, vacancy information circulation, Gathering references from employees, round conduct responsibility.

Education

INTERMEDIATE -

KANYA, Sarvodya Kanya Vidyalya

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DELHI UNIVERSITY

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Delhi University

High School Diploma -

AIMA
Lajpat Nagar
01.2019 - 03.2021

Skills

Customer presentations

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Additional Information

  • PROJECTS OR ACHIEVEMENTS OR SOCIAL WELFARE ACTIVITY , 1) LITERATE INDIA:- NON-PROFIT ORGANISATION Participated in one of the major campaigns of a Non-Profit Organization based in Gurugram and the campaign lead took place in subhash nagar. It’s paramount motive is to support children in active schooling to provide minimum levels of learning and spread the awareness among children. 2) In12TH Standard leaded one of the major campaigns named GREEN INDIA, CLEAN INDIA. 3) Presented School on State Level in Speech Competition during intermediate. 4) Participated in content writing competition in college wherein I stood at third Rank. 5) Multiple participation in Debate on Inter-school level. 6) Distinction Award in English in 12th CBSE Board. 7) Highest scorer in Business Studies with above 80 marks.

Timeline

ACCOUNT MANAGER

TELEPERFORMANCE
08.2019 - 03.2021

High School Diploma -

AIMA
01.2019 - 03.2021

Executive

EXECUTIVE • EXL SERVICES PVT. LTD
12.2017 - 03.2019

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Delhi University

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DELHI UNIVERSITY

INTERMEDIATE -

KANYA, Sarvodya Kanya Vidyalya

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