Summary
Overview
Work History
Education
Skills
Accomplishments
Development Programs
Interests
Disclaimer
Timeline
Generic

Nidhi Chawan

Sales Professional
Bengaluru

Summary

Professional sales executive with strong background in client relationship management and business development. Proven ability to drive revenue growth and exceed sales targets through effective communication and strategic planning. Known for collaborative team efforts and adaptability to changing market demands. Skilled in CRM software, negotiation, and closing deals with results-oriented approach.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Inside Sales Account Executive

DELL
01.2020 - 07.2025
  • Establish and nurture a strong rapport with Dell's corporate clients to ensure customer satisfaction, expectations, and requirements are always met.
  • Drive revenue by identifying new business opportunities within assigned accounts, and expanding product/service adoption.
  • Completes lead follow-ups and seeks new opportunities within the designated territory/account, while consistently maintaining the opportunity pipeline and achieving set goals.
  • Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing tailored solutions.
  • Proactively identify opportunities to introduce additional products or services that benefit the client.
  • Develop and maintain the Premier pages for Business Accounts.
  • Orchestrated client events and webinars to educate prospects on product offerings and industry trends, generating leads and building brand awareness.
  • Collaborate with other departments, such as marketing, product development, and customer support, to ensure a seamless customer experience and gather feedback for continuous improvement.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Utilized CRM software to track leads, manage pipelines, and analyze overall performance metrics for continuous improvement efforts.
  • Proven experience working with international clients, including those from the U.S., Canada, and ANZ.

MACHINE LEARNING DATA ASSOCIATE-Alexa Data Services

AMAZON
09.2017 - 12.2018
  • Helping to make Alexa smarter, and drive efficiencies for stakeholders. Delivered high-quality work under aggressive deadlines.
  • Translated established guidelines into daily work practices.
  • Managed unique data analysis requests from a range of customers.
  • Worked autonomously, with minimal direction.
  • Identified and contributed to the improvement opportunities in the team, using effective control procedures.
  • I took the initiative and ensured that all teams were aware of the new updates and frequently committed errors.
  • Helped the new hire associates learn the process, ensuring a decrease in errors and thereby improving their quality.
  • Recognized with the 'Star Performer' Award for being the top performer, and the 'Cross Skill Topper' Award for achieving the highest metrics in different transformations.
  • Given the role of a mentor to support associates with the process of resolving ambiguity, keeping them updated with the new conventions, and reporting reasons for errors.

Education

Bachelor's of Commerce -

Osmania University
Hyderabad
04.2001 -

Skills

    Customer relationship management

    Cold calling

    Objection handling

    Pipeline management

    CRM proficiency

    Closing deals

    Customer service

    Relationship building

    Opportunity identification

    Client retention

    Warm calling

    Salesworks

    Consultative sales strategies

Accomplishments

    Awarded Customer Experience and Financials Champ multiple times.

    Recognized as Key Contributor in the team for Q3 and Q2 FY22 and Champion for month of

    January 2021 FY21 on topping all key metrics.

    Delivered scores above the goals during the BFCM week while working for a transition

    process.

    Positive customer feedback and appreciation emails post discussion.

    Close rate champion for Q4 FY24 and Q2FY24

    Customer Experience Topper for Q3FY24

    Top Performer Month 1 Q2FY24, Month 3 Q4FY23

    Customer experience 90's Club Member

Development Programs

  • Purpose-Driven Sales
  • Customer Service: Serving Customers Through Chat and Text
  • Phone-Based Customer Service
  • Being an Effective Team Member
  • Introduction to Servers and Storage
  • Building Relationship Business

Interests

Reading Books
Watching movies and series

Exploring new places

Disclaimer

I hereby declare that the above information is true to the best of my knowledge.

Timeline

Inside Sales Account Executive

DELL
01.2020 - 07.2025

MACHINE LEARNING DATA ASSOCIATE-Alexa Data Services

AMAZON
09.2017 - 12.2018

Bachelor's of Commerce -

Osmania University
04.2001 -

Similar Profiles

CREATE PROFILE
Nidhi ChawanSales Professional